FA
Faz A
Active since Sep 2018
6
Reviews
0
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Reviews
6 reviews41 months ago
Fraudsters and scammers
This is a scam company, pls be very weary. You think you purchasing items like a shower head for the bathroom but infact they signing you up for a fitness member ship.So flyphonics debits you 3 times in 2 weeks and they continues. Absolutely no help from the support team and makes it seem that you signed up for it.They are scammers and fraudsters. Another name they use is viggorhub. Don't do any business with them
0 replies
42 months ago
Fraudsters and scammers
Fraudsters and scammers is an under statement . They advertise on tik tok they sell shower items but in return they debit your account 3 times in a week. They say they cancelled the account but debit you again. Useless support system beware of this people and don't take a chance
0 replies
71 months ago
Unauthorised debits beaware of this
An unauthorised debit order of R3610.00 that goes off from my account and the reference reflected as MULTID FORAAND.To my knowledge I have no debit order going off for that amount or that company that referenced.I was absolutely disgusted with the fact that in a time like this companies does unauthorized debits. My planned debits could not go off.I went to the bank only to find out that Sanlam Life has debited my account.I donot have any life policies with Sanlam. 1)So i had to follow a line for more than an hour. 2)I had to put my life and my families life at risk due to covid 19 3)I had to incurr travel costs 4)I had to incurr reversible charges 5)I had to make arrangment for other debit orders to go off. All of this because Sanlam have incompetent people that debits incorrectly. I am raging in anger right now cos this was not my fault however I had to pay the price!!!
315 replies
77 months ago
Pathetic customer service
Absolutely pathetic customer service. You see a deal on the website that's been advertised and when you call in for an upgrade you told "its not for you only certain deals will apply when you upgrading"so why is it not stated that its for NEW LINES only. On top of that you get an agent that absolutely rude to you that is of no help. Is that the way telkom does business. I have 4 contracts with you guys clearly if this the way I am treated I'm sorry I rather go to another network that would appreciate me as a customer. The attitude, call conduct and professionalism is absolutely disgusting. When you ask to speak to higher management or supervisor that can assist you, you then get the run around where you constantly being transferred to another department and you still don't get any joy and your entire break has gone. I am at a stage where I am actually fed up. Its business that I am giving to telkom but it seems that I am asking for a favor. I deserve better.
0 replies
78 months ago
Poor customer service
I went to the chatsworth store to purchase the 2 large pizza special. I made payment via my debit card and it went thru via my bank (received confirmation sms) however the cashier said it was unsuccessful and I need to pay again. So he explained it was a network error and I can speak to the manager so I said it's fine I understand and I am well aware of situations like this. I made payment again and then went to the manager and asked him to give a copy of the unsuccessful payment and asked him to please write his name so I remember when I do come with proof (bank statement) who was at the store on that day. Hassan(the manager) starts screaming at us saying it's an error and we can call his boss and speak to him whilst we are still trying to explain to him that we understand all we wanted is his name on the slip. The manner is which he handled the situation is pathetic considering he is a manager he suppose to act calmly. It seems as we switched roles and he was shouting whilst we were calm. I'm sure that is cctv footage to back what I just said. It was embarrassing and it's the first time I experienced this at the store. Very disappointed.
105 replies
92 months ago
Choose your bank carefully
My card got jammed in an atm.Before i knew it money was out of my account.It took me 6 minutes in order to calm myself and make a call to the bank to inform them of this incident.I went through the whole procedure of opening up a case and reporting to the police station but the assistant in the bank already told me that "i would be lucky if i get the money back".I was fuming as it was my money and i was scammed. But the lady at the bank was so sure that i wont get it. I still followed procedure and awaited a week.Then i get call from the investigation department that tells i reported it too late and the cannot do anything.6 minutes is too late.In that panic state you shut down and dont think straight.Capitec refused to reimburse me of the money because of the 6 minute delay.Some help you guys are!That was my salary and you guys did nothing to help.
315 replies
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6 (100%)