Active since Oct 2018
I've been attending the Mama Magic show at the Durban Exhibition Center for the past 4 years and it is a great place for expecting mums and new mums but this year as walking around the stalls i was stopped at a stall called "images4life" . There was a lady who stopped me and asked me to fill in a form with my name,contact number & email address , which i did as she said it was just a survey . So a week later i received a call from a lady called "Wendy" who said that she has a photo shoot at a promotional price which i paid for and attended only for them to not keep up to their end of the deal. The company "images4life" is a scam and i dont think companies like that should be getting any business at events like this because innocent people are being mislead .
on the 25 August 2018 i attended the mama magic show in Durban exhibition Center and we was referred to what seemed at the time an very exclusive photography company called "images 4 life"so my family and was quite attracted to the presentation by the company so we decided to go for a photo shoot on the 29th of September 2018 before finalizing the shoot you spoke to a consultant called "Wendy" who assisted me with a promotional booking at a cost of R495 i was assured by the consultant that there was no other cost involved telepathically. so we went to their offices in over-port Durban we did our family photo shoot once the shoot was completed we were told to go to a viewing room with the viewing consultant she then advise to select our photos . once i made a selection she then advise that there are different packages with different price which came at an additional cost,so now i became very concerned cause i already paid R495 and i was guaranteed that there was no additional cost. the viewing consultant says that this is not the case and i was supposed to read my contract,however no contract was sent to me even after making a payment of R495 . so i went on to enquire about the packages she explained that for 10 images loaded on a USB would cost me R2500 and depending on which packages you select the price can range from R2500 up to R12000 ,when i asked what about the R495 i paid she said that was just to book the shoot ,make up and 2 free digital images and a session with a viewing consultant. i am extreamly dispointed with the service of this organisation from the point of contact up paying R495 for god know what until we went for our photo shoot only to find out for "10 PICS " its going to cost me R2500 when i contacted the offices to inquire to speak to the consultant(WENDY) i was told by the viewing consultant that the person who spoke to me is not available and she does not know when she will be in,so i requested sends me my 2 free photo which i paid for she said she will do so without asking me which photos to select ,when i asked her how will they know which pics to send i was told that they will use they own "discretion" this is not the way to treat customers and i felt as if i was mislead into believing my photo shoot was going to cost me R495 please be view carefull if ever you decide to use this photography company and i will lodge a formal complaint with the mama magic expo to investigate into whether people are being mislead !
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