Bonza S

Paramount estate rip off rentals

I am staying at paramounthe estate hazeldean the globe and I should say for the amount of money we are paying for rentals close to 7k and more for ground units, the service we receive is pathetic. I keep complaining about the same things and the caretakers just don't care to follow up or to make sure my complaint is sorted. Even if you follow up with emails no one will follow up call you back or send an email in response to let you know if your problem is being attended to or will be attended to. I have had people come knocking on my door without having had the security personal call and tell me that there is a visitor at the gate meaning they just let people through without following proper protocol which nullified your privacy as a resident. The security people are almost always sleeping during night guard and some even work double shifts which is 24 hour shifts. The first boom gate never has a security guard. when there is no electricity the boom gates don't function. There is a problem with frogs lately because of the water leaks and poor draining system. There are no implementation of the rules set out in the lease agreements. There is loud music being played. It is just an overall disappointment because there are places in Pretoria east such as mooikloof where you pay similar or less and the standard of care and security is great. Here we are all just at risk of danger with security who don't bother to make sure theit mandate is played out. When you call to complain your number and unit number shows which means no complaints can ever be anonymous which leads to possibilities of confrontation. Just overall thus place is no what is plays out to be and it's only a matter of time before the safety of residents is endangered and our lives are threatened. Sometimes you can pass both boom gates and not even see one security person. My dstv connection has been bothering me since the big power outage lead by telephone substation burning. I have to pay the connection fee for a problem not by my own doing over and over again and still my connection is not fixed. I have called sent email and have been made empty promises to fix it. Th at time I am paying for a premium subscription but because of the connection error j don't have access to all channels. It's been 4 months almost now. The level of care is just pathetic. The standard is as good as cbd places just expensive because of location.