Maryna B

Your 'Go-to-Guys' for an unsafe vehicle.

I have bought a faulty vehicle, that left me stranded – woman alone – next to the road on many occasions.... This is what you can expect from an AtoZ Motors’ vehicle that you buy! The Ombudsman of the Dealership is not legit, as the emails does not deliver, and telephone number does not exist. They attempted to fix my car, I was not happy on receiving it back, and thereafter there was no assistance. They did not assist me in any way and always had the excuse of the ‘Boss’ not being there, and my salesman not working there anymore. So because I bought a **** car at their company, now that the salesman has left, they do not take responsibility for it. I would also leave if I was the salesman having to sell people dodgy cars that has been in an accident. After I’ve requested on the sale has it been in an accident, being told not at all – it was a very old lady who owned the vehicle and only drove in the city. The car has been basically wrecked and sold to me at a much overpriced amount. I had 2 dealerships do a “review” on the vehicle and reported that it was not roadworthy. I declared this with the dealership, and they did not take responsibility. My engine seized within 8 months of owning it, where it has been in my possession for not even a mere 5 months of this duration as they were fixing it. I have to pay for a vehicle which I spend more money on fixing it. It is EXTREMELY heavy on fuel and the axis is bent so wheel alignment will never be in order. The shocks are seized thus very unsafe to drive in that manner. They have sold a young girl (who does not know any better) a piece of junk which has left me stranded next to the road 4 times at night already. It is not safe at all to be left stranded next to the road, female alone, at night not knowing who to call for assistance as I travel far distances for work. I was petrified every time as you never know who will stop by you at night time, and what their intentions are when they do stop and see that there is a defenseless young girl waiting for someone to save her from the nightmares her car keeps on leaving her in. The dealership shows no compassion for their customers, and I am not the first to complain about this dealership. They just want to get rid of ****py cars and become rich, while the rest of us have to face the consequences of not feeling safe whilst being on the road. It does not help to try and communicate with the dealership. I am sure that they will be very helpful once they have trouble on their way, but they lack the humanity to assist when you have trouble on your way due to immoral sales that they provide. I’ve sent emails, which received no response, and phoned many times, with no assistance. It is people like these that makes the rest of the people be untrustworthy towards car dealerships, and make you not want to support small business owners. Go to the trusted “big named” company. Make the rich richer, and the poor poorer.... Vicious circle of life because you get dishonest money chasers in the world.