RP
Relton P
Active since Oct 2018
2
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2 reviews91 months ago
Clueless Thieves
Stay away from these guys they play a guessing game when fault finding and never resolve any issues just lead you on in to purchasing more parts and paying them for labor and then tell you to take your vehicle to a specialist. Wont even recommend them for a car wash.
0 replies
91 months ago
Guessing Game
We had booked the vehicle in for a normal service on Monday the 1 October 2018,Whereby we were quoted for additional repairs, I had communicated back to Dean from the branch approval to do all repairs they had quoted for and expected the vehicle to be in a 100% mechanical condition based on the report for which I was informed telephonically by Dean of the following, * Wheel Bearing and sensor-triggering an abs and traction control light to stay on the cluster which was apparently repaired and paid for but never corrected lights are still illuminated response is we should take the vehicle to a third party to have checked up. * Power steering pump noisy -Approval granted repair apparently completed but more damage to the system was experienced as my driver was stranded at work after all BRAKE FLUID??? and power steering leaked out of the vehicle we had contacted the branch and taken the vehicle back to which they said it was a faulty part after an additional day an a half the part was supposedly replaced after damaging and additional switch related to the mechanics of the part but noise returned and intermit power steering failure is still experienced, my driver was then asked to take it to a third party as they could not find the fault after paying for all parts and labour associated with repairs and more importantly a week of work time lost by my team. * Tappet Cover Oil Leak-Approval granted-repaired supposedly completed. * When the vehicle was initially picked up after the service booking there was a loss of power experienced which was not identified or quoted on when vehicle was dropped when I raised the query with Dean he said it was faulty Coil pack despite me requesting confirmation on my initial mail that all faults will be resolved. I then granted approval for and additional amount and the vehicle was taken back a day later, after replacement the fault and loss of power remained which they then say we should take the vehicle to and 3rd party auto electrician. * I've also had previous repairs where CV joints where replaced but on the next service they would quote on CV joint loss of grease which they say is not their fault, irrespective of them doing the initial work on these components. * More recently I'm receiving complaints from my driver having to have to fill oil in the vehicle when fuelling after only a week of been serviced. I'm no mechanic but i have fair knowledge of how a vehicle works and based on my conversations with CSC Table view they seem to be clueless on faults they quote on
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