Glodinah M

I would not recommend for anyone to take their car to CarPro Cresta, the owner is a crook and rude to his customers.

I called their workshop on Saturday 14th July 2018 and there was no response. I decided to call one of his mechanic and he told me that they are not opened on that Saturday. I wanted to arrange with the guys who we arranged to tow the car to take it to their workshop, but he told me they are closed and it will not be safe to live the car there over the weekend. We opted that they will tow it on Monday, then my husband friend towed the car to our premises. On the 16th I called the office and spoken to the receptionist and she arranged for the car to be towed on Tuesday. The whole thing started when I took the car for full service on Wednesday April the 4th and I got it back on Friday, on my way home the car had ABS sign and thought it was breaks. On that Friday night we drove to Eastern Cape and on Saturday morning my husband decided to check the oil and water from the car, the dipstick was dry and he bought the oil. On our way back the car had no power and was smoking. On the 10th of April I took it back and explained to Antony that the car had ABS sign after I took it last week Friday and had no oil on it. He disagreed and said there is no way that we could have reached EC with the car that had no oil on it. The car was taken to the engineers and it was discovered that the crankshaft was broken. The car was in their workshop since then until R 36 000 was paid and got it back on 07 July 2018. I experienced the vibration on a steering wheel when idling on 09 July and Antony told me to bring it back on Wednesday 11 July morning and picked it up after work, he told me that he checked it and everything was fine and took his word. The car had a problem again on 14 July where the car started to jerk and had no power. I am now suppose to pop up R13 000.00 from my pocket. How am I suppose to pay while the car was not properly fixed from the onset. I am not happy with their service and never been happy. As we speak I don’t have a car and that is the only mode of transport I have and it has been sitting there since July.