Cassidy C

Park and Smile Valet Services, more like park and steal services

Cheap does not mean better! I dropped my car off on Friday morning and was not informed that I had to pay the balance when dropping my car off at King Shaka international Airport yet they expected the balance, giving them no reason to return my car. When given my car back on Monday morning, it returned with multiple problems that were not "natural causes". They attempted to remove my sub from my boot as well as my spare wheel, they rummaged through my cubby hole and tore off my front right tires mud flap, my back seat was down and my boot board was off. They also drove +-150 kms of my petrol. When I phoned and enquired to speak to a manager, i was first greeted by a man just saying hello, not even stating what company I am calling and was told to send an email stating my complaints, when the email was sent, I received no reply. I then phoned a second time only to speak to a man by the name of Akshay, who had put his cell number on a card you get when dropping off your car that has no information about what the company is all about. I am furious about the service and the lack of interest by these people, they are very unprofessional!