Active since Nov 2018
I was looking for a car for my dad recently.. I was introduced to Ahmad A Mponda who assisted me , he was extremely helpful and educated me on the best options that i had.. The experience was really good and he was easy to engage in.. We buy cars is lucky to have him.. Honestly i have recommended him to many others who are looking to buy cars soon and im certain they will also get the help they need to complete their buying journeys.
I had a terrible experience with SA Express. my friends and i planned a long weekend getaway - and they spoilt every plan we had - we had to miss a day of activities already paid for, we had to cut it short, we had to fly from cities we didnt plan to fly in, we were nervous through out the weekend, especially because we had left the country and were fearful of being stranded in aforeign country. there were cancellations and delays and no one would inform us why. we were runnning around trying to get info. We sent an email complaint to their customer services departments and 3 weeks later and still no response. its terrible, its like they dont actually care that their customers lives have to stop when they mess up and dont do what they should be doing .
Its a whole month or longer after graduation - promised that my degree would be sent to me 2weeks after graduation date. email and calls being ignored by the grad department. very upset and disappointed in the poor service. my studying experience was good and was considering doing something else with them but after this they can thik again. why do i have to chase people for a qualification i studied hard to get and pay for. its mine, ive earned it, and this should be considered a breach of contract by the institution if they cannot fulfill promises they make to students. and mind you we arent kids, we adults, we deserve explanations for delays and we expect people to take responsibility for their actions. it will not end here. i would like someone from the Grad department to do something about the situation and the leaders of this ordanisation need to enforce honesty and accountability amongst their staff. someone is not doing their job and it needs to be dealt with.
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