Meegan K

Bad service

We used Russ from Curtis Pools for our new pool and also purchased a heat pump from him, which has never worked. Excuses keep being given that it's the electricity. On having an electrician come through and advising us that it could be a faulty heat pump. Russ also never pitched for a meeting about this and to date I'm still battling to get any answers out of him. He doesnt reply or return messages. Theres also marks on the marbelite which Russ attempted to sort out but his answer was that the product he uses is of a natural one and that is what happens. I give up