AM
Andrew M
Active since Nov 2018
2
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Reviews
2 reviews1 month ago
STAY AWAY: ********* Business practice and Dishonesty
Stay away from this dealership since it operates *********ly and will go out of the way to swindle money from pensioners without blinking twice. My father who is a pensioner, was ******** by a Service Consultant called Vasha who asked my pensioner father to replace a part that was not supposed to be replaced in the first place (just to make a quick buck out of him and taking advantage of his old age) and sadly the same part that was replaced did not resolve my dad's mechanical challenge. I called the Principal Dealer, Shameem Kadir, and related how my dad was treated. Bizarrely, Shameem Kadir informed me that the dealership "acted within its rights" to change my dad's part (though it didn't solve his problem) and mentioned that when they solve customer's car mechanical challenges, they use "process of elimination" to get to the bottom of the fault hence they might change a part that might not solve the problem. When I challenged the latter statement and asked what is the use of the diagnostic machine?! Why would they use "process of elimination" because clearly this will be very expensive towards their customers?!. He simply retorted that the dealership demonstrated their values and acted within its rights. He further advised me that I can take the matter further (to institute a legal claim and report the matter to Hyundai South Africa) which is the action I will gladly take!
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90 months ago
Terrible - The Blades Hotel
I stayed at The Blades hotel in November. Cleaning Staff help themselves with guest items without their consent. Disappointingly, managers who supposed to assist guest when such incidents transpire, do not seem to care or show emphathy. Stay away from this place. By the way is far away from a 4 star. Flies every where including guests food. Hotel's dam green with algea reeking of sewerage! Terrible experience!
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