RS
Retha S
Active since Nov 2018
4
Reviews
0
Industries
Reviews
4 reviews1 week ago
No Internet, No Feedback, No Resolution
I am extremely disappointed with the service received from Vox and Evotel. I have now been without internet for 6 days, and despite numerous follow-ups, no one from Evotel has contacted me to resolve the issue. Vox continues to tell me that the fault has been escalated and that Evotel will contact me, but absolutely nothing happens. The lack of communication and urgency is unacceptable, especially considering that I am paying for a service I am not receiving. It makes one wonder how quickly services would be suspended if payment from the customer side was delayed, yet customers are expected to simply accept days without service. At this stage, I would appreciate: * Immediate resolution of the fault * Proper communication from Evotel * Compensation or account credit for the downtime This experience has been incredibly frustrating and disappointing.
1 reply
9 months ago
Capitec - worst bank
I’ve had nothing but frustration with Capitec Bank. I paid off my access facility in full by mid-July, expecting the account to be settled. But at the end of July, Capitec quietly added insurance charges and other fees without my knowledge. Not only did they remove my access facility without notifying me, but they also started calling me about a balance due — even though the payment is only due at the end of August! Now I’m apparently in arrears, despite having cleared the facility. It’s absurd and misleading. Their “low fees” might sound appealing, but the hidden charges and poor communication make it the worst bank I’ve ever dealt with. Every interaction has been a headache, and I’m relieved to finally be done with them. If you value transparency, accountability, and basic customer service — look elsewhere.
2 replies
91 months ago
SPECIAL ITEMS KEPT OUT
As confirmed by a sales consultant at Checkers Hyper, Waterfall Mall, Rustenburg, you can phone in for specials, especially on Black Friday for stock to be kept out for you, as they did for customers on Black Friday, 23 November 2018. You don't have to rush in early, afraid that you won't get the item you're looking for, because, they will keep it behind the counter for you until you can get there, making sure you get the item you so badly want. That's what I was told when a customer came in after me - I was told the item was sold out when they pulled one from behind the counter for the customer behind me. Now that we all know, please make sure to phone in your special orders to avoid disappointment for stock being sold out.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)