SH
Sheynne H
Active since Nov 2018
2
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2 reviews27 months ago
****mer
DO NOT ORDER FROM CASEY INFINITY She will **** you out of your money. I placed an order for 2 infinity dresses in December 2023, paid in full. At the beginning of January 2024, I was blocked from whatsapp and Facebook. Only to then post on a wedding group, of anyone had this experience. Unfortunately, there are a few. I managed to get to their website and sent a message there requesting a refund. I am fully prepared to take this further and open a ***** case at the policy and get lawyers involved if I don't get my refund.
0 replies
90 months ago
Unwilling to refund
I have two debit orders with Capitec. I told them to set it to run on the 30th of every month as I only get my salary the last day of the month. On the 26/11/2018, both debit orders ran on my account. Luckily I had money available to be deducted. Due to this going off early, I called Capitec to query it. I was told the system is automatic and will take my debit orders when money comes into my account up to 5 days prior to the debit order date. I said it was fine, not to refund me as the debit order had to be paid anyway. On the 29/11/2018, both debit orders ran again, I immediately called Capitec, and was told that it was a system error on their side as it was not supposed to run again. I was told I would get a full refund of the debit orders. But only one full debit order has been refunded. And not the other.
210 replies
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