Active since Dec 2018
What a nightmare!@#$ Stay away!!! Very polite and friendly at the beginning but once they have their deposit and your furniture, you dont hear from them and have to follow up all of the time. The lady who "assists" is named Kimmie. Making empty promises about getting our goods within 3-4 days and giving me the tracking details for the truck. I mean how can you just 'forget' a client's goods behind. Then I was told that they had to pay my storage for the duration almost like it was my fault. Moved from Cape Town to Centurion. Goods only arrived at our destination 2 weeks later. A few of our goods were damaged and missing. Promised me a discount for the inconvenience due to their delays. Had to sleep on blow up beds after which my back hurt and not even having a fridge in this hot weather. Ended up booking my family and I into a guesthouse which cost R10k for the week. Worst service ever! What a **** of a company. Very unprofessional. Dont make the mistake I did. I've reported them to the Ombudsman. I'm not sure how a business like this can still be trading.
I've purchased a 1.5L Pick 'n Pay fruite juice blend a week ago at Pick 'n Pay Hypermarket Ottery. To my surprise after going through my till slip when I got home, I saw the scanned price was R51.99. I could remember then on the shelf label it stated the juice was R20 odd. I immediately went to my fridge to see whats so special about this mango juice. After looking at it for a while I saw it had the label on of a 3L juice instead. This is a total rip off!!! I was actually getting half of what I paid for. To top it off, the milktart (decorated with these xmas bells) had mould spots on it. After calling to the store to complain, all I was told to return the juice and milk tart to the store and they would refund me. I was so furious by then and sent an email to the customer service head office. Who was going to refund me for my fuel and time??? The stores are chaotic already as it is.