GW
George W
Active since Dec 2018
7
Reviews
0
Industries
Reviews
7 reviews17 months ago
Maxinc - Great Service
Refreshing to get such great service and constant feedback. Requested information on a battery for my bike as the year and model was not listed in their options for the battery. Craig responded promptly, with two options with one being the better in his opinion. The following day he responded that he had been in contact with the bike supplier to confirm his choice and he requested some more info from me. Info was supp**** and the battery confirmed. Craig thanks very much. Will definitely recommend Maxinc.
0 replies
19 months ago
Happy customer
Day after placing an order I received an apology mail that the supplier was out of stock. I was told that they had however sourced a replacement and would send if I was happy. Rep**** positively and I still received my item within the original stated delivery date. Although the replacement item was more expensive I was not expected to pay the difference. Thanks to Odwa for the speedy communication and great service. Definitely recommend Geewiz.
53 replies
26 months ago
Not what I expected.
Recently installed an AM5 paired to a Victron. All documentation indicates that a Cloudlink must be installed for the BMS to talk to the inverter. A lot of good stuff on the Hubble site about the cloud monitoring so I went ahead. Sadly the Cloudlink only displays battery data, nothing from the Inverter. Have logged two support calls, the first took 4 emails before the technician understood what my problem was. The second thankfully only 2. The result is "be patient we are working on the issue but we cannot give a timeline on a resolution". They have known about the issue all the time but do not indicate anything on their site. The "we cannot give a timeline on a resolution" tells me that they are not serious about resolving the problem. Shame on Hubble for their misleading adverts about the Cloudlink.
0 replies
34 months ago
Home-Connect poor service
They are my ISP and Vumatel the fibre provider. I have had an issue with intermittent service for the past 7 weeks, first call logged. The support desk personnel are very polite and the phrases I have heard everyday are 'Very sorry about the problem you are having', 'I will add a note to the ticket' and 'will send it to the escalation team'. The support staff are not allowed to put you through to someone more senior. You never get the call back you are told you will get. It is very frustrating to have to repeat the whole saga everyday as you never get the same agent and if you ask to speak to the last one you dealt with they are not available. Very sad when you are paying someone for a service that they are no prepared to sort out an issue when you have one.
60 replies
34 months ago
Very poor service from Vumatel.
Have had an intermittent issue on my line for the past 7 weeks that has to be logged through my ISP. On a daily basis the feedback I get is that Vumatel have reconfigured the line but the issue persists. It is difficult for me to comprehend that a firm can keep getting a complaint of the same nature daily and their resolution remains the same. They clearly do not care about service or do not have staff that are competent in resolving issues. Unfortunately, I am stuck as there are no other fibre operators live in our area, so I am stuck with lousy service. If you are considering fibre to the home think again before letting an ISP convince you to go with Vumatel.
60 replies
49 months ago
Great service.
Very quick to respond to a query. Order placed and goods arrived the next day. Excellent service, will definitely recommend them and will use them again when the need arises.
0 replies
89 months ago
Samsung home appliances suck.
My sentiments with most of the people on the site DO NOT BUY SAMSUNG home appliances. Our ecobubble machine has gone on the blink after three years and have sent a request to the Samsung support for advice on where to take it or a guideline on what the problem could be. Still awaiting a response. Have tried again today taking a different option on their site and assume because our model number is not in the list the form does not go to completion. Found something of interest ( https://eu.community.samsung.com/t5/Home-Appliances/SAMSUNG-ECOBUBBLE-KEEPS-STOPPING-MID-WASH/td-p/198478) and it appears that Samsung know about the issue I am having yet choose to ignore. Samsung service seems to be the same worldwide, very poor. Based on other peoples experience with Samsung I do not hold out any hope of a response. Should have stuck to the brand that gave us 15 years service.
210 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)