SR
Sachin R
Active since Jan 2019
3
Reviews
0
Industries
Reviews
3 reviews60 months ago
Spitbraai Guru RSA
Buch of thieves. We paid this spitbraai guru a deposit for our function and he since switched off his phone. Please do not use this SPITBRAAI GURU RSA. THEY ARE A SCAM.
0 replies
68 months ago
VOX Telecom Worst ISP
Worst service provider to deal with. We have no connection since this morning. The agents don't follow up with you for days. Neither does management. You as a customer need to call back to call and explain yourself every time you speak to a new agent and sit on hold for 20 to 30 min. I logged and escalated a call at 7.15 this morning with Tebogo to assist with internet connection issues but he decides to log my call as a password change an hr later. I was given a 2 hr turnaround time and called back at 9.15 to follow up. I was then told I need to wait another 2hrs as the call was logged incorrectly by Tebogo and now it's a 72hr wait to be assisted as per their policies. It's been 6 hrs since I logged my first call this morning and no feedback whatsoever from Vox. This is the poor and pathetic experience you can expect from Vox. SA's WORST SERVICE PROVIDER
0 replies
88 months ago
VOX Pathetic Company
This is the worst fibre company out there. I've had issues from the installation to their billing process. I've had them for a month and a half now and want to seriously cancel. Took almost two moths to get my installation done then the didn't load my debit order onto the system then they suspend my line. I did a direct payment today to get my line back up. I was caller number 20 and got right up to caller number 3 after 30minutes of holding.. and because they close at 5pm I was simply just cut off without being assisted. This is pathetic. Their service is a joke. I also left 2 call me backs which they didn't even care to call back. I've spent around R700 on phone bills just to Vox from November till today which is a months subscription and they don't care.. I have to keep calling them. I urge all those wanting Vox to please stay away and rather use Afrihost.. I switched over to Vox from Afrihost cos they offered a higher speed at a good rate.. Guess thats y they cheaper cos the service is cheap and that's what u pay for.. Cheap pathetic service in all departments. Looking at how long you have to Hold shows how many customers are having issue's with them. I will spread the word everywhere I go.. Disgusting and I want cancel.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)