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Anna G
Active since Jan 2019
2
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2 reviews78 months ago
Disrespectful Vet
Went in to get salve and pain medication for our dog's sore footpad after a hike. She had a very superficial lesion on her footpad - only damaged skin-deep. Upon requesting a salve and some light pain medication, if possible without a prescription, the vet insisted on seeing the injury before dispensing anything. Instead of just looking at the foot in reception, he bullied us into a consultation. In the consultation room, he looked at the paw and found an "ulceration" which was a gross exaggeration. He was then insinuating that we had not even cared enough to inspect the injury. His attitude was very condescending and he was very disrespectful. After bandaging the leg up to the elbow, he brought her out and explained to us how we ought to consider getting her into training because she was difficult to handle. He did not even listen when I replied, actually massively offended, that she had been in training since early puppyhood. I was disgusted at the way we were treated. Manipulated into an extensive treatment for a superficial injury, and blatantly insulted at our dog's behaviour under stress and pain, in hands of strangers, in a new environment after a five-hour drive. Even if my medical opinion and judgements are invalid - At least explain to me why this minor injury requires bandaging. At least give me the option of keeping an eye on her and seeing if it heels okay if I don't want her whole leg bandaged. And tell me if that is not an option and why. I feel as if we were taken for a ride and forced into paying a whole lot of unnecessary fees. A bunch of Injections, tablets e.c.t.. She tore off the bandage two days later and there was almost no sign of the lesion
0 replies
88 months ago
Great Service
Excellent and friendly service from Dotsure to get my Furbabies insured Thanks Carla Jooste
105 replies
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