PHILILE M

UNETHICAL BUSINESS PRACTICES BY IHFM PROPERTIES

I AM AN OWNER AT SUMMERSET PLACE, ONE OF THE PROPERTIES THAT IHFM PROPERTIES OVERSEES. I SETTLED MY LEVIES ACCOUNT LAST YEAR NOVEMBER 2018, FOLLOWING THAT, I RECEIVED CONFIRMATION INVOICE THE FOLLOWING MONTH IN DECEMBER 2018 ADVISING THAT ALL WAS IN ORDER. I GOT THE SHOCK OF MY LIFE IN JANUARY UPON RETURNING TO WORK, WHEN I RECEIVED AN EMAIL FROM IHFM PROPERTIES THE FOLLOWING YEAR OF 2019 AFTER MY ACCOUNT WAS SETTLED THAT THERE WERE ADDITIONAL OUTSTANDING FEES FROM 2018. WHEN I ENQUIRED WHY THESE ADDITIONAL FEES WERE NOT INCLUDED ON 2018 INVOICES WHEN I WAS SETTLING MY BILL. I WAS GIVEN A POOR EXCUSE THAT THEY WERE RECEIVED LATE. SURELY THIS IS ILLEGAL PRACTICES. FURTHER MORE, IHFM PROPERTIES IS NOW BULLYING ME INTO PAYING THESE ADDITIONAL "SURPRISE" FEES BY BLOCKING MY ELECTRICITY. I HAVE NEVER COME ACROSS A MORE UNSCRUPULOUS COMPANY AND DISLIKE THE MANNER IN WHICH IHFM PROPERTIES CONDUCT THEIR BUSINESS. REGARDS, A VERY DISGRUNTLED HOME OWNER!!!!