Active since Feb 2019
These people are scammers, i re paid from my app nad used a previous reference i messaged them immediately, and they blocked my account, accused me of fraud, its been 3 weeks , the money has cleared into their account, however they still waiting on their finance department to revert back to them. I WANT MY REFUND- as they got my money, blocked my account and now ignoring my mails
I can not believe that I am yet to receive feedback , from Mercedez Benz, who had placed me , my family and other road users lives at risk. On the 2nd January 2019, my vehicle went in to Mercedes Benz Shelly Beach for an engine light warning . When the service adviser called to advice that they did not have the part in stock and that it would only be available to install after we planned on leaving to travel back to JHB after my family vacation, we confirmed that the part would not cause any major damage and could be installed in JHB on my return, but the car was due for a service and they (Merc Shelly Beach) would service the vehicle whilst there. Throughout the day on the 2nd of Jan it was pouring with rain, car was even delivered in the rain. On our way out of KZN on the 3rd of January it was still raining, our family had left our accommodation at 8.30am to avoid the Holiday rush. We had just passed KZN central when we were doing just over 100km and the window wiper BROKE OFF in the rain. I was travelling with my Husband and my 2.5Yr old son, the wiper had bent in half, my husband and I got out the vehicle(on the Highway in Rain), to try and see if we could put them back, with no choice but to try get to the closest Merc dealership being Pietermaritzburg without any window wipers in the rain, we were both shocked and scared as to why that would happen to a C220 D (that was only in our position for a month)that had just been serviced. On arrival at Pietermaritzburg Merc, the vehicle went into be checked only to be told that neither left nor right window wiper had been tightened. I was furious, and they advised that I defiantly need to take it up with them. On a safe arrival in JHB (Thank the Almighty) I send the service adviser a sms asking how that could happen and she must please call me back ASAP, only to be ignored. I then called the complaints department who to date still agrees that this is NOT ON, and she(Wendy from Merc complaints) is still awaiting a response from the service manager. I can not believe that NO ONE WOULD CARE ENOUGH TO CALL ME WITH AN EXPLANATION , we or another driver could have been seriously injured let alone ****ed, if we had swerved or the wiper had flown onto another drivers car on the highway. I drive Merc for the safety and yet my life was put at risk. I NEED ANSWERS!!!!!!!!!!
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