AM
Anja M
Active since Feb 2019
4
Reviews
0
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Reviews
4 reviews9 months ago
Vodacom: Phone sharks
Please be aware of Vodacom contracts, I have been a loyal customer for 20 years, but I will cancel all my conracts as soon as possible. I did a contract per phone ( 1st mistake)in 2023 which I was under the impression was on my normal nr. Instead a new contract was generated which does not even appear on my Vodacom profile. I never received a sim for this phone of which I am apparently receiving airtime although one of the consultants I spoke to admitted the sim has not been issued. And so the story goes. Police avidavits regarding this, call upon call and nothing has been done regarding this situation. I will never take out another contact with them and as I am speaking to friends and family it seems that this is a recurrent theme with Vodacom. . You have lost me as a client forever.
106 replies
68 months ago
Beware Marah & co formarly known as TS rack
Order was place at TS rack/ Marah & co during the first week of May 2020 for coats and sweaters. Many phone calls and messages later there is no response when enquiring regarding refunds or when stock will arrive. Please beware of this company on instagram as you would not receive your product.
0 replies
83 months ago
Fraai leather, no shoes
Placed an order on the 20th of May 2019 for shoes. Stated waiting time is 2 weeks. Enquiries regarding delivery was made after 3 weeks. Very difficult to get hold of owner. Tried phoning, email, messaging but no response. After numerous attemps spoke to a lady that said she will follow up with supplier and will receive shoes on 17th of June. Up to 1 July no shoes received and refuses to give refund. Still not answering phone as well! Do not bother ever buying shoes from them, you will lose your money
0 replies
87 months ago
No response Vodacom
Very poor service from Vodacom customer care call line. I have been trying for the last 4 hours to speak to an operator to report fraudulent calls and sms, but no answer as high call volumes experienced . I then went to the Vodacom shop in Fountains Mall Jeffreysbay where I was also met with the same nonchalant attitude. After waiting in line for 20 minutes I was told to phone the customer care line. I have been a Vodacom client for more than 15 years but will definately not renew my contract after expiry.
105 replies
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