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BARNISON B
Active since Feb 2019
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2 reviews78 months ago
WORSE DEALERSHIP EVER NORBERT AUTO
Please assist urgently as discuss On the 17 March 2019 I bought a vehicle from Norbert Auto was It cash payment of R278000 ,00 Then 3 weeks ago the car just broke did not want to go in drive mode I wasn’t involve in accident or drove over something So the car was towed to Mercedes Benz cause the car was still in motor plan till 2021 They said it’s not normal maintenance so they cant fix it in motorplan they advice the car was in accident prior to me buying it So I took the car back to dealer last week Monday and up till now Micheal the dealer owner is not phoning me back and they not replying to e-mails So in a nutshell the dealer lied and sold me accident damage car which they didn’t not disclose, so I want my money back For 3 weeks his ignoring me He didnt even provide me with a courtesy car for the time being See the e-mail attached that I did send to them and also no replies The dealership is Norbert Auto and they are JHB CBD Michael is the owner 0****39244 or 011 026-4912 And what can he do with Mercedes Benz? They also provided me with wrong info regarding the motorplan hence I bought it they said the motorplan is still active till 2021, they only cancelled the plan now Cause they picked up its was in a accident Whoever serviced the car was supposed to pick this up and flagged it on their system This happened 6 months back and still no luck, Micheal just refuse to give my money back and is ignoring me as usual . His last response was they gonna charge for storage now "imagine" The Motor Ombudman and my Lawyer is taking longer than anticipated to assist so if there is anyone who can help urgently on this matter please do so Last but not least PLEASE DO NOT DO ANY DEALINGS WITH NORBERT AUTO THEY DO BUSINESS IN BAD FAITH.
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87 months ago
Dream False Advertising
On the 19/01/2019 I purchase I White Mercedes benz A200 2014 MODEL. from this dealer also going by the name of Davis Cars pty. On purchasing the ca,r Ken the dealer stated the car has FSH and was never in accident as per advertisment on the website Cars.co.za. so i went ahead and purchase the car and it was a trade in of BMW for R65000 and the rest R185000 paid in cash. After the purchase when we phoned the Mercesdes Dealership because we wanted the check till when is the maintence plan active .We discovered the the Merc sold to me was in accident and was actually a write off vehicle .So Ken lied, when Ireturned the car there was big argument/denial and he didnt wanted to give my money back ,after a treat from my lawyer he decided to give in and give my money and traded in car back. But he still robbed me with a R5000 cancellation and R5000 resale value that he claimed he lost after reselling the his accident damage Merc So in nutshell Ken of Dream Cars sold me accident write off vehicle and when i found out he lied he didnt own up and gave me R10000 less of what a paid for the vehicle. I lost R10000 in 1 week and is not very happy with this dealership selling write of rebuild motors and not telling buyers the truth.
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