Johan V

Active since Mar 2009

129

Reviews

Industries

Reviews

129 reviews

Bosch Siemens Home Appliances

3 months ago

Bosch bad design refused repair or replacement under warranty

Bought a Bosch dishwasher at Makro in February and found a design flaw that makes the dishwasher not dissolve the detergent tablet and therefore fails to was the dishes clean. I brought this under Bosch attention and they log a repair. The technician called me and said that it is the tablets that is faulty and not their machines without coming out and look at the issue. The more I tell him that this issue never happened on my Defy the more he said it is bad quality on the tablets and not the machine. I need a letter from Bosch so I can return the machine for a full money back warranty so I can purchase a defy again. Very bad service and bad machines from Bosch.

1 reply

Momentum Health

3 months ago

Health4me not clearing billing issues

Since February I am trying to sort a Ampath bill with Health4me that was supposed to be paid in full but there is an issue with billing codes. Health4me said that everything is settled but Ampath still send me the bill. I have tried to solve this issue via email but without luck. This is exactly the same blood tests that was covered last year but now there is issues. I my account gets handed over I will take legal action.

2 replies

Momentum Health

4 months ago

Momentum doesn't respond to any methods of communication

Please provide a reliable method of communication with Momentum as the App is non responsive, the emails only has automated responses, WhatsApp you wait days before you get a Hi how can I help. Hellopeter.com doesn't help either as I'm still waiting for Momentum to call me regarding previous complaint.

1 reply

Momentum Health

5 months ago

Only automated response when contacting Momentum

Last week I submitted a claim via email and got an automated response say they received the mail. Today I want to check if the claim is processed via WhatsApp and got to the automated response of "we transferring you to an agent " NO further reply. Send an email request for assistance, again automated response. Can there please be humans employed and get back to me regarding my claim.

1 reply

Makro

6 months ago

Poor service by Makro computer department.

I would like to express my disappointment in Makro Edenvale, specifically the computer department. On Thursday 5 February 2026 I went to Makro to confirm stock on appliances and hardware. Everything I was interested was confirmed by the relevant staff as in stock. On Friday 6 February 2026 I send the sales team a message to get my items ready as I was on my way to do the purchase. On arrival my appliances was ready and I just had to fill in the details and pay. The Laptop by the computer department that I was interested in was out of stock and the sales team there wanted to sell me the demo model for the same price. They were very rude and didn't even offer to check other branches for stock. This type of behavior doesn't belong in retail and should be addressed.

1 reply

Santam

6 months ago

Outstanding service from Santam

Good day To whom it may concern. I just would like to take the time to thank Nosi from claims department on handling my case. From the first phone call to the confirmation email, Nosi handled my claim with compassion and professionalism. In difficult times Nosi assured me that everything will be ok and she will handle the situation. This makes me very comfortable knowing that my monthly premiums goes towards more than insurance, it pays for professional service. Thank you Nosi and team who assisted me with my claim.

1 reply

Absa

6 months ago

Absa Woodbridge gone the extra mile.

I would like to take the time to thank Tebogo end Roana from Absa Woodbridge Glen marais, who assisted our club with sorting out our account. You showed professionalism and dedication to find the issue and solve it. We appreciate your help and assistance and are blessed to have a team like yours available. May your branch be used as a inspiration for other branches. Thank you for great service and support.

1 reply

Momentum Health

10 months ago

Momentum needs to work on communication skills

Several months ago I raised a complaint regarding the hello doctor app and the lack of communication and professionalism. Now I have raised a query on the Health4me plan but only got an automated response. Not very helpful customer service and that makes me worried as I have some life insurance and investments with Momentum. Please can someone assist me on my query and have a dedicated customer service contact where we deal with real people and not automated response.

1 reply

Absa

14 months ago

Absa not providing any feedback besides automated response

We have a club account with Absa which had a personal banker who managed the account. The account has been moved by Absa from business to retail and no longer have a banker and needs to be managed by the branches. Now it has become impossible to load payments or request statements as the branches has got insufficient training to understand the product and requests. It took us 3 years to sort the Fica documents on the account only to find out the branch has got no evidence of any records. Absolutely pathetic. Trying to call the branch manager at Absa Centurion is impossible as no one answers the phone. This was posted last week, still no investigation or feedback. This will be handed over to the ombudsman.

1 reply

Absa

14 months ago

Absa sinking fast.

3 replies

Review Distribution

5 Star

4 (3.1%)

4 Star

6 (4.7%)

3 Star

0 (0%)

2 Star

9 (7%)

1 Star

110 (85.3%)

Johan V

Reviews

Bosch bad design refused repair or replacement under warranty

Health4me not clearing billing issues

Momentum doesn't respond to any methods of communication

Only automated response when contacting Momentum

Poor service by Makro computer department.

Outstanding service from Santam

Absa Woodbridge gone the extra mile.

Momentum needs to work on communication skills

Absa not providing any feedback besides automated response

Absa sinking fast.

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