Barend S

daro pet products

In december i bought a bucket of guinean*** food from alzu in delmas.that was 15 desember.on the 16th december we found that the bucket of guinea *** food was actually a bucket of parrot food which can be deadly to guinea ***s.i took this back to alzu in delmas and they exchanged for a new bucket.i asked that alzu hq follow up on this.so far ive heard nothing from alzu hq or daro pet products.i just want to emphasize that i dont hold alzu resonsable in any way since they are a volume buyer from daru.i ost half a bucket of my food that i mixed into this bucket.i am however not worried about this lost product.What i am however extremely pod about is that i on 4 precious occasions send them emails about their qualitg control.my guinea *** got injured because of their quality control issues.i had unnessary costs but what is more maddening to me is the facts that MY Guinea *** had to experience pain and discomfurt since chewed and scrathed away part of his cheek trying to get this piece of dried fruit from out between his cheek and teeth.that p..s me off.so what i want to know is what are daro going to do about this.i want answers and i want them soon.DO NOT tell me either alzu or myself had to check.That is not My responsibality.its your and your quality dept area.