Active since Mar 2009
What a day of disaster! Found a car I really like online “summary-clean report” Listed to be at the Dome. Went there after being contacted by the call centre and advised which agent we should contact when there. Once there, the sales agent didn’t find the car online, and said if it’s not there, it’s sold. We the scrambled through our phones, and found it, showed him, then he tried to assist, was there for about 40/50 minutes, when the poor sales guys figured out the car is actually in silver lakes. We advised the the guy we’ll most likely take the car, as we hardly find cars with ‘clean reports’. Filled in all info online and emailed a sales guy directly, who said he’ll put in the effort seeing that whoever loaded this car, entered the incorrect branch. Tonight, while still exited , I thought let me look at the pics, etc. When I opened the full dekra report, holy hell, whoever the idiot is who summarise the reports, put locations for the vehicles, should honestly be replaced. You wasted 2-3 hours of my day, for nothing, fokol! Drove 40 km to your branch for nothing, and later on realised your summary report is equal to a 30% pass rate! https://www.webuycars.co.za/buy-a-car/8A5C03485 First time going through you guys, I am shocked!
Renier Herbst I want to say the biggest thank you! You are truely the kindest, helpful person I’ve been able to get in contact with, after a disturbing call from a call centre agent last week. 1 in a million! Thank you! Huge benefit to king price!
Splendid service today from Renier Herbst!!! Made my day, thank you for assisting with queries, much appreciated
No response from king price since sending numerous mails regarding the wrong premium going off, after it was changes 2 weeks ago. Big thank you to Lelanie Strydom for being the FIRST person to respond to me on the live chat(call back and emails -no response) In order to give me clarity on what is happening she gets 5*!
Splendid service Anriette Viljoen
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