IF
Island Fresh Produce
Unclaimed Business
IF
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLP
Lorita P
1 reviews | Active since Jan 2020
10 May 2023, 06:13
Freshest and Cheapest Fruit and Veg!
This has become our every fruit and vegetable supplier for our home! Everything is always so fresh and next day delivery works out perfectly. The prices are insanely affordable, too! Definitely recommend going to them for your fruit and veg needs!
Helpful (0)
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Lorita P
1 reviews | Active since Jan 2020
10 May 2023, 06:13
Freshest and Cheapest Fruit and Veg!
This has become our every fruit and vegetable supplier for our home! Everything is always so fresh and next day delivery works out perfectly. The prices are insanely affordable, too! Definitely recommend going to them for your fruit and veg needs!
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Replies (0)MC
Megan C
1 reviews | Active since Jan 2020
20 Aug 2021, 11:02
Island Fresh exceed my expectations with every delivery!
Island Fresh are my go-to for Fresh Fruit and Veg. They have rapidly expanded their range over the last year - and now sell a wide range of frozen meat, pantry supplies and beverages too. Their pricing is highly competitive - they have fantastic weekly deals and they provide next-day delivery. Their website is fast and efficient and their support staff are super responsive and always eager to assist. You can place a ticket directly from their site and they generally respond within an hour or two. Their produce is of an exceptional standard and their delivery team are friendly and chatty. Brian from the Island Fresh delivery team was struggling to find my address today and was super resourceful and had a good laugh with me about it when he arrived. Thanks for providing such consistent good service and quality products! #WIN
Helpful (0)
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Megan C
1 reviews | Active since Jan 2020
20 Aug 2021, 11:02
Island Fresh exceed my expectations with every delivery!
Island Fresh are my go-to for Fresh Fruit and Veg. They have rapidly expanded their range over the last year - and now sell a wide range of frozen meat, pantry supplies and beverages too. Their pricing is highly competitive - they have fantastic weekly deals and they provide next-day delivery. Their website is fast and efficient and their support staff are super responsive and always eager to assist. You can place a ticket directly from their site and they generally respond within an hour or two. Their produce is of an exceptional standard and their delivery team are friendly and chatty. Brian from the Island Fresh delivery team was struggling to find my address today and was super resourceful and had a good laugh with me about it when he arrived. Thanks for providing such consistent good service and quality products! #WIN
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Replies (0)ML
Marlene L
1 reviews | Active since Jan 2020
19 Jul 2021, 10:43
No delivery of order
Island fresh. I'm very disappointed. Had I known what I know now, I would've not used your services and gone elsewhere. If I knew that you would just take my money and not deliver, I would've just steered clear of you. I contacted you 2 days ago to enquire about my delivery because my order had not arrived on the set delivery date. You then responded that you can't deliver because my area is out of the delivery coverage. Why then did you deliver the last time I ordered from you? In may this year, I ordered for the first time and my order was delivered on time and I had no issues whatsoever. why did you not say then, 'sorry we cannot deliver as your area is outside coverage area'? Now all of a sudden when its convenient for you to take my money, you now tell me it's outside the coverage area. So convenient in fact that there's not even a contact number to call you on, how so convenient for you and so frustrating for your customers. I have sent numerous emails this morning and they are not getting responded to. I am so disappointed. What you are doing is so unethical and wrong. I hope that people read this review and steer clear far from Island fresh produce. People please be warned, if you are a first time customer, please think very carefully before using their services.
Helpful (0)
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Marlene L
1 reviews | Active since Jan 2020
19 Jul 2021, 10:43
No delivery of order
Island fresh. I'm very disappointed. Had I known what I know now, I would've not used your services and gone elsewhere. If I knew that you would just take my money and not deliver, I would've just steered clear of you. I contacted you 2 days ago to enquire about my delivery because my order had not arrived on the set delivery date. You then responded that you can't deliver because my area is out of the delivery coverage. Why then did you deliver the last time I ordered from you? In may this year, I ordered for the first time and my order was delivered on time and I had no issues whatsoever. why did you not say then, 'sorry we cannot deliver as your area is outside coverage area'? Now all of a sudden when its convenient for you to take my money, you now tell me it's outside the coverage area. So convenient in fact that there's not even a contact number to call you on, how so convenient for you and so frustrating for your customers. I have sent numerous emails this morning and they are not getting responded to. I am so disappointed. What you are doing is so unethical and wrong. I hope that people read this review and steer clear far from Island fresh produce. People please be warned, if you are a first time customer, please think very carefully before using their services.
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Replies (0)SB
Serena B
1 reviews | Active since Jan 2020
22 Nov 2020, 11:56
Awaiting Refund for limited delivery radius
Given all the wonderful reviews I Definitely wanted to try their products but the delivery range is very limited. I placed an order and paid for it but they don't deliver in Pretoria north. So I'm still awaiting my refund and they didn't even Send confirmation that my account details were received when I sent the details for my refund
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Serena B
1 reviews | Active since Jan 2020
22 Nov 2020, 11:56
Awaiting Refund for limited delivery radius
Given all the wonderful reviews I Definitely wanted to try their products but the delivery range is very limited. I placed an order and paid for it but they don't deliver in Pretoria north. So I'm still awaiting my refund and they didn't even Send confirmation that my account details were received when I sent the details for my refund
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Hildie H
1 reviews | Active since Jan 2020
4 Nov 2020, 11:35
Bad bad service
My mother placed an order over the weekend, didn't recieve anything so i tried to contact them from Tuesday with no replies, the business has NO contact numbers, you pay online so i thought im going to lose my money luckily I got a mail where it explains the refund process. A lady called me because i put a comment on social media and in her words "for the whole world to see" but that's the only way i got their attention, that lady needs to work on the way she speaks to people!!!! I will never recommend anyone i know to make use of their service because 1. You can't contact them 2. The personnel is UNBELIEVABLE rude ONCE they contact you.
Helpful (0)
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Hildie H
1 reviews | Active since Jan 2020
4 Nov 2020, 11:35
Bad bad service
My mother placed an order over the weekend, didn't recieve anything so i tried to contact them from Tuesday with no replies, the business has NO contact numbers, you pay online so i thought im going to lose my money luckily I got a mail where it explains the refund process. A lady called me because i put a comment on social media and in her words "for the whole world to see" but that's the only way i got their attention, that lady needs to work on the way she speaks to people!!!! I will never recommend anyone i know to make use of their service because 1. You can't contact them 2. The personnel is UNBELIEVABLE rude ONCE they contact you.
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LV
Lorna-Ann Venter
1 reviews | Active since Jan 2020
31 Mar 2020, 15:57
Island Fresh Produce - Awesome service
Island Fresh Produce delivered fresh produce straight to my door amidst the COVID 19 Lockdown. Such champions and great service and products. Well done!!
Helpful (0)
|Replies (0)LV
Lorna-Ann Venter
1 reviews | Active since Jan 2020
31 Mar 2020, 15:57
Island Fresh Produce - Awesome service
Island Fresh Produce delivered fresh produce straight to my door amidst the COVID 19 Lockdown. Such champions and great service and products. Well done!!
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Replies (0)