Mzamani M

Complain with Lifesense

My name is Mzamani Baloyi , who worked for HCV and our provident fund was handled by Life Sense financial services and company change the scheme to Evolution Corporate Benefit , I left the company i worked for on the 17 January 2019 on which i withdrawn my fund. According to my knowledge the process takes 4 to 6 weeks to handle the claim but nothing been done till today . I phoned the current scheme Evolution company to follow up on my claim and been advised that the previous scheme ( Life Sense ) need to transfer the other amount in order for them to pay the whole amount , on which they had been promised to get the transfer by GERALD PATMORE on the 27 March 2019 . I phoned Evolution today to follow up and still advised the tranfer not yet done, i then phoned GERALD PATMORE myself to find out what would be the hold up and the guy was so rude and not helpful at all taking into account their turn around time.... i need urgent positive feedback .