Sonette P

Deposit fraud

Moved out of house 30 March 2019. Did checklist for faults with 2 estate agents present and both agreed that house was clean and in good condition except for small part of the wall where the couch removed some paint and left a mark. Was told that it's not a big problem to fix and that rental deposit would be paid back shortly. Waited for almost a month and only part of deposit was paid back because wall hasn't been painted/fixed yet. Now almost 2 months later no feedback on wall or costs for paint and labour to fix the part of the wall that was damaged. They don't answer their phones, and when they do, always a heap of excuses, it's always tomorrow or the next day. I want to know where the rest of my deposit disappeared to and if or when I'm going to get refunded with the rest of what I'm owed.