Active since Jun 2019
Since 2004 playing my bond but now they say i still have 17 years to make a repayment on my bond
I took my car to Toyota Polokwane. Because I believe Toyota did give in the wrong information on their report to the and the quote to the insurance, because as I check the quote they have given to me some of the things are double and they said is the quote that they send to insurance. After my claim was rejected I have been told that I must pay the amount of R8000 for stripping the car if I don’t fix the car with them. I logged a complain to the insurance where I thought I will get a help as much as am paying every month but nothing even my Agent I must call her to get the information as she also doesn’t report anything to me about my claims. Fine, then I logged a complain to Toyota about the Quotation which had lots of thing double I was talking to Catherine Lamola and she gave me another quotation telephonically for R22 300.00, and on that quote I have decided to fix the car in a help from my family and that was fully paid. Now, the Toyota this morning they were telling me that there was blockage of gasket I must again pay R25 000.00 of which I don’t have. On this that’s why I am saying they give in the wrong information because I believe if they did the stripping the they should have seen everything and give in the right quotation from the start. On the 5th of June I logged the complain with the Tecnhical Manager then he told me that he go and found out, on the 6th of June he call me and tell me that hes not gonna fix my car with the amount that they gave and he amout was fully paid. he said they must give me another quote and I asked that why they where giving me wrong quote as much much as they said they did stripping on the car he then told me that I take the new quote or I must come and take my car without being fixed. Thanks Regards