kim D

Business Images - Dont follow through on a quote.

Get called every single week asking to support them. I decide to go ahead and ask for a quotation for ink cartridges which is clearly stated VALID FOR 7 DAYS. Received quote on 12 June 2019, accepted quote on 12 June 2019, made payment on 13th June 2019 only to receive an email on the 18th June 2019 asking for my bank details to do a refund because their prices changed over the weekend. Never mind the fact that I paid and approved all before the 7 days were in fact up. Also a complete inconvenience as I now have to wait for the refund to reflect to be able to order ink from someone else and now my office sits without ink for over a week. Pathetic!!