MN
Muddassir N
Active since Jun 2019
5
Reviews
0
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Reviews
5 reviews2 months ago
Payments Issue
Our guesthouse has been working with TWF under agreed 30-day payment terms. Unfortunately, payments have consistently not been received within the agreed timeframe. At the time of writing, we are still awaiting outstanding payments dating back to November 2025. Despite multiple follow-ups via email to various listed contact addresses, as well as communication through the complaints hotline, we have not received satisfactory resolution or clear payment confirmation. Additionally, when prepayment is requested to mitigate ongoing delays, we have been informed that a 5% deduction would apply. This places additional financial pressure on suppliers who are already carrying overdue balances. Reliable and timely payments are essential in the hospitality industry, especially for small accommodation providers managing operational costs.
159 replies
21 months ago
1 YEAR+ Outstanding Payments - Do not deal with them.
Its been 1 Year that we are waiting for our payments. 38,000+ in total outstanding for over a year. No Payments til date. All those in the hospitality sector may beware. DO NOT DEAL WITH RENNIES.
0 replies
32 months ago
Does not pay. Beware
Do not deal with this company. You will not get paid.
0 replies
38 months ago
Beware - Funds aren't paid.
We have been owed funds since Nov22 and it's Mar23. The company simply gives a run around as to whose responsible for payment. Promises payment and the funds never arrive. Guesthouse / Hotel owners must be wary when dealing with this company and only take guests once funds reflect in the account.
106 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
5 (100%)