ZA
Zahir Abdul-Karrim
Active since Jul 2019
4
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0
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4 reviews78 months ago
Attention owner of 2013 Silver Polo GTI w/ registration FJ 68 LH-GP
If you are the previous owner of a 2013 Polo GTI with registration FJ 68 LH - GP and sold your car to LA Cars in Meyerton, please contact me on zabdulkarrim@yahoo.com I've purchased this vehicle over 7 months ago from LA Cars and Owen/Dillan did advise me that there is a settlement of R70k owed to the bank even after I paid the full amount for the car. All the staff at LA Cars are liars and just being middle men to eat the hard earned money of others who buy/sell cars to these dealerships. ****ing disgusting!
105 replies
79 months ago
7 months and STILL waiting...
It's been almost 7 months since i purchased my vehicle at LA CARS in Meyerton and to date i have still not received the licence plates, log book nor spare keys. I am trying to get a hold of the sales consultant, Owen/Dillan to get me new temporary permits (i think i've been issued about 10 permits already) and can't seem to get a hold of him anymore. This has been going on too long and the dealership simply does not care. I am paying monthly for a car that does not even belong to me. God forbid, if i am involved in an accident, the insurance will not pay out because the car DOES NOT BELONG TO ME YET!!! I cannot even begin to explain my frustration with this dealership - it's been months and they still owe the previous owner of the vehicle monies. Just this week i spoke to Owen/Dillan and he says they owe about R50k on the car. How does one pay for a car (me) and the dealership doesnt pay the previous owner of the car??????????????????????????????????????????????? Seems like the dealership pockets all the cash and leaves us hanging - scam much? My log book, my licence plates and spare keys is all i ask for. But all i get is lies and stories of sales consultants ending up in hospital (2nd time i heard this excuse). Stop the lies and the avoidance. Give me what was promised!
0 replies
82 months ago
Follow up to Disgusting & absolutely horrifying service from LA Cars in Meyerton
After posting my review on LA Cars on July 1st, I was contacted within 2 hours to try and resolve my queries. Mervin Naidoo had contacted me and advised he would personally see that I receive my number plates, LOG book and spare keys for the vehicle I purchased in April. He delivered a new permit to me and promised that it would be resolved within 3 weeks which is the validation period for the temporary plates. He did advise me that the dealership still owed monies to the previous owner of the car hence the reason I haven't received any of my registration docs. Since April i was lied to my the rest of the consultants at LA Cars namely Owen and Kaylen - this is horrifying. After the 3 weeks, I was presented with yet another permit and same was said that it would be resolved by the time this permit expires. I have 1 week left on this current permit and now i can't seem to get a hold of anyone. Mervin Naidoo was so very helpful up until 2 days ago as i can't get a hold of him. Naturally, Owen Govender doesn't answer any calls - pathetic!! So in a weeks time i will have an expired permit, which is probably the 5th or 6th permit i have received and still broken promises. Time to get the Motor Industry Ombudsman involved.
0 replies
83 months ago
Disgusting & absolutely horrifying service from LA Cars in Meyerton
I purchased a vehicle from LA Cars based in Meyerton on April 6th 2019 and to date I am still driving around with temporary plates, no registration documents nor a spare key for the vehicle purchased. It was agreed that the registration costs, would be cancelled as 2 new tyres needed replacing on said vehicle and I would replace it personally and the dealership would removes the registration costs in turn. Funds were fully paid for the car on April 6th 2019 and vehicle was picked up on April 8th 2019 after the funds had reflected. Once the vehicle was picked up I was promised a new battery, spare key and the registration for the vehicle within 3 weeks (which is the duration of the temporary plates). To date, 2019.07.01, I have only received the battery. The sales consultant who I was dealing with, Mr. Owen Govender, was very helpful prior to the deal closing. He followed up with me regularly to ensure the deal went smoothly but after the funds were paid, his entire attitude changed. Multiples calls were made in April to Owen Govender on 0659177838 who kept saying they were working on the registration and spare key and he would get back to me. This went on for over a month. Called Mr Govender again on 2019.05.14 and he told me that the papers for the car were lost and he has applied for duplicate papers which should take 7-10 working days. Followed up with Mr Govender on 2019.05.20 and he says he was going to follow up with the lady that does the registration and get back to me – didn’t receive a response. On 2019.05.22 I called Mr Govender 6 times but no answers – left an SMS too however no response. On 2019.05.23 I called Mr Govender again, no response. Went onto the LA Cars dealership on cars.co.za to possibly retrieve another contact number. Got a hold of a Mr Kaylen, who said he will assist me. Mr Kaylen called me from number 0659848692 at 9:40 AM and says he spoke to the manager and said it will take 7 days to get the registration papers for the Polo GTI. He also advised that Mr Owen Govender was in hospital. Called Kaylen on 2019.05.28 @12:34PM, he advised that the dealership is struggling to get the paperwork in order due to some ‘new laws’ which they have to comply with and need 2 – 3 weeks to sort out the vehicle registration. Called Kaylen on 2019.05.30 as my 3rd permit was expiring. He said I needed to go fetch the temporary plates from Lens, a Pakistani owned convenience store called The Corner shop. Dealership always made me travel to pick up the temporary plates + the battery. 2019.06.10 – Called Owen twice, no answer. Called Kaylen who said to call back in 5 minutes as he was feeling under the weather. I then called Nesan on 0721463013. Nesan was the sales rep from LA Cars who released the vehicle to me as Mr Owen Govender was in Durban when I took delivery of said vehicle. Pleaded with Nesan to contact Owen or give the details of the owner of LA Cars as i have been too patient waiting for the vehicle papers. Called Kaylen on 2019.06.11 – says his driver lost the key and he is now busy with VW getting a new key made and this will take 5 business days. Called Kaylen on 2019.06.14 – he advised that the spare key will be ready before my current temp permit expires which is 2019.06.30 Called Owen, Kaylen and Nesan on 2019.06.18 + 2019.06.19 – no answer from anyone (all 3 are sales reps for LA Cars). 2019.06.19 – went through my call log on my phone looking for another number to contact someone at the dealership. Came across a number used in April to contact Mr Govender which was 0677844160. Called this number and Darien answered. Explained to Darien what was going on and he said to SMS him my details and he’ll get back to me; no response received after the SMS. Called Mr Owen Govender at 8:23PM on 2019.06.19 which was 29 days after my last contact with him. Acted very sick over the phone and said he lost all his contacts hence he wasn’t able to contact me (although I’ve called him MULTIPLE times). Says he was going to follow up with the registration. 2019.06.20 – Called Mr Owen Govender on 0659177838. Says he will get back to me today but obviously he hasn’t Called Owen Govender on 2019.06.21 He told me that the papers for the vehicle will be ready on Thursday, 2019.06.27 along with the spare key. I have been sent from pillar to post with this transaction. The sales reps keep giving me stories about how things are getting done but nothing ever gets done. I know require legal intervention as my 4th permit is expiring on 2019.06.30 and I have been trying for almost 3 months to acquire the registration documents + number plates + spare keys for my cars. It cannot possibly take this long to get the documents and the staff from LA Cars are incompetent and completely useless. They have no sense of pride nor service delivery. This is an on-going completely disgusting transaction with people who just have no sense or urgency or listening to what clients need. Mr Owen Govender has been far from helpful and hadn’t contacted me for almost 1 entire month. I want this resolved as soon as possible as I do not want to be issued another temporary permit. Enough is enough, I want everything that was promised to me. Today is 2019.07.01, I was supposed to receive the spare keys + registration docs & number plates on 2019.06.27, yet another lie!!! The dealership doesn't even care if my car does not have a valid permit. It can be impounded if i continue driving it but i guess as long as the dealership got its money it's good, right? SEND HELP!
0 replies
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