Anthea S

Need help terrible service and this has been since 23/04/2019

I am complacently in shock with their services. my husband was in a accident and it was their client. our vehicle was written off do to their client stupidity they have offed to pay us out a small amount of R3214. we were driving a land rover they say due to that we did not swing out we are liable for the payment... but their client was speeding down a one way we had no where to go as their were vehicles both sides of us i guess they expected us to bump the vehicles next to us that way it would have been us in the wrong..their client on the scene told us he will take full responsible for this as he cant remember why he could not get his breaks do not understand why he way on the wrong side of the road i guess his age could also be the problem (80) PLEASE HELP WHAT SHOULD WE DO