PV
Pieter Z
Active since May 2011
95
Reviews
0
Industries
Reviews
95 reviews3 months ago
Atlagang = Stay Away
Atlagang installed a glass balustrade around our pool. They were quick to give a quote, but after that everything went pear shaped. They didn't turn up on the day scheduled for installation and was late on the second day. I was promised two teams so that work would be completed as originally scheduled. That never happened. Materials were OK but workmanship was poor. I still have residue from their core drilling staining the tiles and brick paving around my pool. Trying to remove it now will only damage the tiles. They eventually finished three days late, but I have still not received the completion certificate, despite three e-mails. They are not responding to my mails. It is now two months after installation and the auto-closing gate is no longer closing Stay away.
0 replies
3 months ago
Salomon - Shoes fall apert while customer is "unhygienic"
My Salomon hiking shoes are ±20 months old and are falling apart. The laces are cutting through the eyelets and the heel supports inside the shoes are disintegrating. The store in Sandton advised that I can exchange them, but the deal was too good to be true. The shop assistant refused to take my old shoes, because they were not clean enough. Define clean for hiking shoes that have been used for 20+ months. She put me on the line with someone at head office, who supported her. Just, he added that my shoes are unhygienic. That is without seeing the shoes himself. I suppose, by extension, I am also unhygienic..... He refused to put me through to his CEO/manager. I am sick of being patronised by companies that hide behind a website. No phone number or e-mail address where a senior person can be contacted. Why are they scared to interact with their clients??
0 replies
9 months ago
Discovery - don't care about members - only shareholders
Tried to submit a claim today, using the Discovery website. I was dumped on a page with links to Investor Relations, Sponsorships, Sustainability, newsroom, etc. Everything, but an option to submit a claim. Then eventually the Medical Aid menu I selected Medical Aid - Submit and Track your Claims - Submit a Claim and found myself back at the first page!!!!!! Clearly Discovery has no concern with their members since they became a big conglomerate. They are only concerned about their shareholders. As far as I am concerned, I have submitted my claim. If it is not paid on time Discovery is to blame. It is 100% their responsibility now. Pathetic!!
106 replies
10 months ago
Incolabs goes above and beyond
I am a Sinusitis sufferer and I use Karvol capsules as decongestant. Recently I could not find any stock at pharmacies and retailers in my area. I called Incolabs Consumer Care Line yesterday afternoon and they delivered the Karvol to my door this morning. Wow! this is unprecedented service! I applaud Incolabs and their staff.
0 replies
11 months ago
Vodacom - Still USELESS
On the 10th of February 2025 I wrote the most recent of numerous reviews, regarding Vodacom. For years I have been trying to get them to send me my monthly invoices by e-mail. After each review someone would call, apologise, send me the latest invoice and assure me that the matter has been resolved. However at the end of the next month - NO INVOICE So, here I am writing again. This time I want the CEO or COO to call me, because it is clear that the rest are utterly ***********. The other problem is that their is no way that one can call the call centre and be put through to competent senior person, who can actually resolve one's problem. No one ever follows up to see if one's problem was actually resolved. They are only interested in closed cases. I suppose because that is what they are evaluated on. NOT GOOD ENOUGH. It is time to find out what it will cost to port my number to MTN.
58 replies
11 months ago
Cresta Virgin Active - no improvement in attitude
So, this is the umpteenth review I am writing regarding VIrgin Active Cresa. The management is still nowhere to be seen, while the members are ignoring the announcements that they should not use their phones on the equipment. This morning I had to search for a club employee to remove a member from equipment he had been occupying for nearly 20 minutes, while using his phone. He said that he would be finished in 2 minutes. Well, that never happened and the employee walked off without checking back to see if he left. The members are also neglecting to replace their weights after using them. Again their is no employees around to remind members to put back the weights. And then there are those who replaces the weights at the wrong places. Even if they can't read, an 18kg weight looks out of place amongst 10kg weights on the rack!! PATHETIC!!
0 replies
12 months ago
Discovery: Discover how you are being taken for a ride
Discovery is only a money making racket for its share holders. For decades I have been submitting claims from medical service providers. Some were invoices, others were statements. All of them were processed by Discovery. Suddenly now they do not accept statements? A statement is also a legal document. All they now want is for me to ask each service provider to change their systems, because it doesn't suit the all-mighty Discovery. *******! They are trying to make it as difficult as possible for the members to claim. Hoping that they won't! I pay discovery for a service. I don't work for them. Stop instructing me what I should do. If they don't like the format of the documentation, then call the service provider!! AND ANOTHER THING: If Discovery wants to engage with me then don't send me an e-mail from"noreply@discovery.co.za". Also give the e-mail a title, which means something. Not "-WRefNo#11137427351#- -MailRef#3501122106#-". I still don't know which claim they are referring to!!! They think they are great. Take a look at what happened to Tesla when the people got angry
129 replies
14 months ago
Virgin Active Cresta - Still a Misery
It has been a few weeks since I last posted a review and to date I have not received a reply from Virgin Active after my previous two postings. More important is that things are only getting worse at the Cresta branch. More unserviceable equipment, less weights being replaced by members, more members using the equipment as seats while texting or taking calls. Since Virgin Active does not read these postings, I can only hope it will valuable in dissuading people, who considering to become members. For instance, today: Only one of the three reclining cycles are operational. One member was using it for longer than an hour, without any sign of finishing...... Some of the cardio machines, which have been "repaired" are still unusable. Virgin and in particular, Virgin Active Cresta, do NOT CARE, as long as they get members' contributions
0 replies
14 months ago
Vodacom does not cancel contracts as agreed
After my last complaint, I received e-mailed invoices for January and February. However, on 2 December 2024 I cancelled two of the five contracts that I have with Vodacom. The contracts were not cancelled, as they still reflect on the February invoices. Both contracts should have come to an end on 28 January 2025. The cancellation references are 3519178 and 3519177 respectively. Vodacom really makes it impossible to do business with them!!
106 replies
15 months ago
Virgin Active - More pay and less service.
I refer to my previous review of the Virgin Active Cresta Gym on 16 December 2024. More than a month later and very little, if anything, has been done to improve the experience for the paying clients at the gym. Yes, even after a huge price increase!! There is still a queue when arriving or leaving and bad odours in the change rooms. The same exercise machines are still unserviceable and one still has to pack away other member's weights, mats, etc., before being able to use the equipment. The members are still using equipment to sit on while texting or chatting to friends. And so the list goes on..... Oh, Virgin no longer responds to Hello Peter or other reviews on social media. They are just too important to care about their members. Stay away.
0 replies
Review Distribution
5 Star
1 (1.0526315789473684%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (6.315789473684211%)
1 Star
88 (92.63157894736842%)