Active since Jul 2019
I spoke to Tanya Mason who showed me around an apartment that may have been over priced. She firstly tried to pressurize me into signing the lease without viewing the property saying that she could not hold off other potential applicants ( I do not think there were others). I signed the lease but did not send it back to her and arranged a viewing after hours. We met after hours. I asked her for the finer print in regards to the lease, should it be terminated sooner to which she responded the next afternoon and then began to send me follow up emails apologizing for the delay (proves she did not have other applicants). I then told her that I need to consider my options and will send the signed lease the next day if I am happy after thinking it over one more time. She responded saying that she has to proceed with other applicants and used the term "maybes" in a very condescending way. She said: "we cant wait for maybe's...". Upon reading that, I replied that she does not need to be rude about it and she can proceed with other applicants. She then responded a day later by sending me the literal definition of "maybe", being even more condescending than before. She said: "My apologies if you did not like my terminology the meaning is not rude or unprofessional at all - Here is the meaning: /ˈmeɪ.bi/ us. /ˈmeɪ.bi/ A2. used to show that something is possible or that something might be true: Maybe they'll come tomorrow.". I am quiet young and I believe that the condescending, manipulative and rude behaviour towards me was directed at me because of my young age and the assumption that I will not question things and will just go with the flow.
I was called back within less than 3 hours and was helped in a 5 min call. The consultant was also very friendly and patient
Thank you Charlie Verity for your help and excellent service