ZP
Zachra P
Active since Jul 2019
42
Reviews
0
Industries
Reviews
42 reviews6 months ago
Pathetic
Most pathetic bank ever they can never give a proper answer always will have to direct you to another department??
53 replies
7 months ago
I have to wait now as they say for +- 3 months for my own money gave them all the forms and they just deducting monies from the late deceased account and they can see the money was deposited into my account
Worst bank ever client past 30 years and they just getting worse People be careful of this bank.
53 replies
16 months ago
Pathic institution
Most pathetic ever it's the 10th day they still sending me emails for documents on my HOSPITAL PLAN, I don't think they no what they are doing as each Consultant gives a different version
112 replies
16 months ago
Incompetency of fnb Insure
FNB insure what is wrong with you people I have explained myself over and over again to your consultants I even mentioned that I have sent documents to Tracy but u made me resend document now you sending me emails for the same documents which you claim you did not receive and just last week I spoke to a consultant who said she sent it to the assessor and marked it urgent is there no communication I'm already stressed out my husband is currently on life support then I have to deal with *********** people please get your house in order.
280 replies
16 months ago
Pathetic
Is there a problem with your lines calls so not want to go through lines just ends Ai what's up with FNB INSURE
112 replies
17 months ago
FNB Insure
Please can an assessor contact me as their phones just cuts everytime so annoying
168 replies
18 months ago
What validation is it it because my husband transferred it into my account
My husband received his refund in his premier account then we transferred it into my (wife) Aspire account now fnb has put a hold on it to validate the account, what validation do they need please can someone explain or advise the reason for it fnb say it will take 48hrs for validation and we already waited 90days from Sars for the refund
106 replies
19 months ago
I DID NOT RECEIVE MESSAGE
Why are u sending me emails now to say you are working on my complaint about not receiving your message, is it that you have realised that you have really not sent the message although your I T guys says it was sent and I have told you that I did not receive a message, so now you rather communicate via email.
106 replies
19 months ago
Communication is KEY
So after all this back and forth only to be told by them sorry it policy has lapsed but they asked all for all paper work apparently I was send a Sms to notify my which I ddnt receive only a urgent msg with reference number that I must call them as they could not get hold of me, I renewed my policy but will not get a payout as it lapsed the day my husband was admitted and after all the calls not 1 consultant informed me about the lapsed policy, PPL BECAREFULL CHECK UR DOCUMENTS
106 replies
19 months ago
5 day pay out
Just a question has fnb insure ever paid out a HCP Within 5 days seeing that they have all the documentation
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (2.380952380952381%)
2 Star
12 (28.571428571428573%)
1 Star
29 (69.04761904761905%)