Active since Jul 2019
Imagine buying years from this store to be denied a refund the owner act like a big shot taking bout dont point at me while I am the customer won't recommend no one buying there pns london house pine Street truly pathetic service
What a terrible service pep stores at 320 west street Durban.... We had a problem with the same store and we did contact head office via there Facebook page.... We had no response then we decided to cancel our dealings we had with store.....as soon as we got there they relised that it was us that did contact the head office.... Started screaming at my wife in Zulu and in full view of manager that is present... Is there really no more customer service that is to be kept up really bad how staff members of pep interact with its customers and rmy wife is in a last stages of her pregnancy..... Really pathetic
I have bought a game for my Xbox I but it did not work On my console so I took it back to store for a retern which store clearly states on back of there cash slip 48 hours to do a retern on item when u got there I was told by the floor manager that n refund spoke Zulu to others other colleagues so I can't understand told me no refund but what I can to is sell it to the buy in department but I won't get what I paid for is this a tactic west wood mall cash crusaders uses to swindle hard working people out there goods I was told to come Back he will speak to his manager when u got Back I was completely ignored is this the standard of customer service we as the the customer must endore I will recommend that west wood is mall cash crusaders are clearly out to make a easy buck please be aware of this type of people