AM
AVICK M
Active since Aug 2019
16
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0
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Reviews
16 reviews2 months ago
DISGUSTED / DISSGRACED UNIVERSITY OF PRETORIA
Payed 50% of my daughter's outstanding university fees on the 03 February as well as the R 11 000 re-registration fees for 2026, sent through proof of payment on the 03rd. To date (09 February a payment cannot be allocated to a students account), the day lectures start. Where is the Rector of the University of Pretoria? To the wonderful accounts clerks / managers, that I have called and e-mailed more than 20 times this week, to which they have blatantly ignored (Senzo Khumalo, Lesibe Madire, Rose Malinga, Komane Lehong, Refilwe Mogale), all of you thank you so much for using our university fees to pay your salaries and "ALL OF YOU IGNORING CALLS AND E-MAILS". SAYS ALOT ABOUT YOUR UNIVERSITY CULTURE AND MORALS AND VALUES. I WOULD REALLY LOVE TO SPEAK TO ONE OF YOU . It's SHOCKING in todays day and age when an EFT is done it takes max 2 days to reflect, but instead my daughter had to miss first day of lectures thanks to your competent staff. This is the WORST SERVICE EVER FOR A SOUTH AFRICAN UNIVERSITY.
0 replies
27 months ago
Diplorable MTN
Two of my contracts with MTN expired in August of last year. I called in to say I would like these contracts cancelled and converted to prepaid lines (there is a recording to prove this). Needless to say the lines were not canclled and I was charged, and the lines were then disconnected. I have called in so many times, have endless reference numbers, with promises that the charges would be reversed, and the "supervisor would call me", all empty. I'm still being charged, with no feedback at all from MTN.
0 replies
27 months ago
Appalling service from Hollard Insurance
My car was damaged on the 26 August 2023 by w3o construction at the Cradelstone Mall. Hollard has been handling the 3rd party claim since then. Appalling service, lies, typical dodging tactics from one of South Africa's leading insurer. Excuses like file has been transferred to another person, waiting for documents from there client, whilst the whole event was captured on the Mall's CCTV, and there client "accepted liability for the damage". Watch out for this company, they are in-deed not acting in your best interest.
58 replies
27 months ago
***** / Immoral Construction company at Cradlestone Mall
This disgraceful construction company was performing work at the Cradlestone Mall in Johannesburg, when one of their workers opened the gate onto my vehicle, causing damages of around R 18 000, on the 26 August 2023. The entire event was captured on CCTV footage, and was verified by mall security. I contacted the site manager, Mr. Anton, who said "not to worry, we will sort your vehicle out to original condition". Today being the 30 January 2024, my vehicle is still damaged. The lies and deceit and immoral behaviour of this company is deplorable. There delaying tactics in settling the claim through their insurance company is above disgraceful. They have shown total disregard for me as an individual, and for my loss suffered.
0 replies
27 months ago
Disgusting ETHICS displayed by Mall Management
I was parked at the Cradlestone Mall on the 26 August 2023. A construction company renovating (w3o) at the mall, opened the gate purposefully / negligently onto my vehicle causing damages around R 18 000. The entire incident was captured on CCTV and was verified by mall security. I was in touch with mall management, and they were very supportive, and verified the incident, only when they realised there Indemnity insurance was not going to pay. SINCE THEN THE MALL MANAGEMENT REFUSED TO TAKE MY CALLS. To date I have not been re-imbursed a cent from the mall nor w3o Construction. In my view the ETHICS of the mall management is really poor, and people SHOULD AVOID USING THIS MALL AT ALL COSTS.
0 replies
36 months ago
Disgusted with African Bank
Abo****ely and truly disgusted with African Bank service and systems. Have 3 personal loans with them, and a credit card, and pay my accounts 100% every single month. I have attempted to apply for further credit, and the system declines everytime with the reason "There is record that the applicant has existing African bank account/s which is currently in arrears. We are unable to consider any further credit until such time that the arrear amounts have been repaid in full." Called the customer service department, and they refuse for you to speak to a team leader. The so called team leaders "promise to call you back", and that's like waiting for Eskom to turn the lights on, it never happens. All they can do is say "we are sorry sir, we can see your accounts are not in arrears, so we going to log a complaint, which takes 7 business days to resolve"? I am definitely going to take this up with Banking Ombudsman, the bank accuses you of being in arrears, when you are clearly not. Disgusting!!!!!
848 replies
38 months ago
Disappointment with Takealot
I bought a Ryobi 7.5KVA from TakeALot in January 2022. The unit started leaking oil and fuel, and automatic start / stop button stopped working. The unit is under a 2 years warranty, so I logged a return / repair with TakeALot. They fetched my unit on the 2 March 2023, and it reached their warehouse for inspection / repair on the 06 March. To date I have made endless calls, sent various e-mails, all receiving the same reponse "we will find out from the warehouse and get back to you". In lieu of load-shedding and me having to work from home, I am dependent on the generator, which Takealot simply does not care about.
0 replies
38 months ago
Disappointment with Transunion
I pay all my accounts monthly and they are up to date. On the 06 March Absa Vehicle and Asset Finance updated my payment for February 2023, and my transunion score went up from 577 to 592 rightfully so. On the 07 March 2023, African Bank updated my payments for February and my credit score went DOWN. Does not make sense at all. Called Transunion at least 12 times to enquire why this is the case, and got the run-around. However all the consultants that I spoke to said this should not happen. The score in actual fact should have went UP. They escalated the matter to "supervisors" who they said will call me by COB, and it's been 7 days with no response.
106 replies
43 months ago
Pathetic service from African Bank
I applied for a credit card with African Bank on the 19 September with an impeccable credit record. I was asked to "upload documents" on there portal over 50 times (the same documents over and over again). After calling in every day to find out the status and being told it is at the final stage of approval on the 30 September, I received an e-mail stating the application was declined. When I opened the letter explaining why it was declined, to my horror and shock, it was because African Bank did not "receive all the supporting documents", it even stated on the letter "bank statement upload failed", "payslip upload failed". How can a bank decline your application when there systems failed? Pathetic service, and pathetic platforms. They didn't even contact me telephonically to tell me these documents are outstanding.
399 replies
50 months ago
Appalling Service from Experian
I am absolutely appalled at what should be an institute in South Africa that maintains our personal credit records. Firstly I logged a dispute on accounts that were closed a long time ago (some dating back 2 years ago), and Experian has not adjusted anything. They say it takes 20 business days according to the NCA to clear a dispute. That time has since past a long time ago. I tried getting hold of them today, waited for 47 minutes (from a prepaid phone), for someone to answer eventually, only for her to slam the phone down on me (this seems to be a habit for them as it's the second time this has happened). In the interim, your personal credit record is adversely affected, and quite frankly don't think Experian cares. Unfortunately for poor consumers like myself, Experian's data is shared across other Credit bureaus like Compuscan etc.
212 replies
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1 Star
16 (100%)