XM
Xoli M
Active since Aug 2019
3
Reviews
0
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Reviews
3 reviews57 months ago
Dissatisfied
I bought a mini cooper countryman, 2011 model from Bloomsbury motors, Brooklyn, Cape Town, immediately I noticed the nob used to set mirror was not working, I contacted them, they organised some repairs even though the took sometimes. I was served by Craig 2017 who soon left the company. When I attended to take car told me to come for registration papers, he will call when they are ready. On my arrival home I took a look on my car it was fine but there were no documents, I just assumed that they will give me everything when they have transferred the car. He called me, I went on a Saturday, he brought the plates, fit it the disc. I was rushing to an appointment immediately left forgetting to ask about everything else, in particular the service book. I sent them numerous emails as Craig said the service book was in the car, when he left I was referred to Smiles, he said is gona get it from Mini Cooper and let me know when it's available. When I had to go for service in 2018, they still haven't contacted me, I called Smiles who said they still waiting for Mini Cooper. Up till today they never furnish me with service book, I'm reminded of this issue because I have to go for forth annual service now without service book nor the previous service history.
106 replies
59 months ago
Disappeared and very unhappy
I have been calling them requesting statement as well as balance, when the call me I requested same and gave them my email address, but they haven't send instead they continue to call and every time I ask for statement phone cones off
53 replies
81 months ago
Scam
They are scam, don't send you correct goods and tell stories when you are returning it. Your will never get your products
0 replies
Review Distribution
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2 Star
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1 Star
3 (100%)