AS
Akshay S
Active since Aug 2019
11
Reviews
0
Industries
Reviews
11 reviews33 months ago
Ridiculous mark up
While it can sometimes be more convenient, the mark up on items is absolutely ridiculous!! E.g. an item that is R65 in-store can be R120 on MrD
0 replies
33 months ago
Poor service
Over the years the quality of their service has gone down. I find that they are delivering more and more defective items/incorrect items which need to be returned or refunded. What was once a convenient way to shop has now become such a labourious task.
0 replies
33 months ago
Great service - Mall of Africa
Excellent service from the staff at Foto First Mall of Africa. I've submitted a few job requests there and the staff and service have never let me down
0 replies
33 months ago
Yoco Go is great for 1st time vendors
I ordered a Yoco Go machine and received delivery of the machine the following day. The machine is easy to use and the app is also quite intuitive. As a first time vendor this was a great device to use.
60 replies
33 months ago
Poor service - especially for ***** related cases
THIS APP DOES NOT HELP YOU AT ALL IN THE CASE OF ***** -On 23/06 I received a notification for a transaction I did not recognize and immediately flagged it as ***** on the app + called the ***** helpline -The agents said they will cancel my card and issue a new one (for which I was charged a card replacement fee!) and would conduct investigations -The transaction reflected as "pending" on the app until 26/06 the transaction went through -The FNB team did not get back to me... What's the point of even flagging *****ulent activities on your account if nothing is done about it? Pathetic service
60 replies
54 months ago
Good job, Thomas
Excellent service from Thomas. Delivered everything that was promised and agreed upon, and great after-sales support.
0 replies
54 months ago
False advertising
Blatant false advertising and really poor after-sales support. I purchased a unit at one of their properties (Walford Estate) in 2019 which had a running track advertised as one of of its attractions. Now nearing 2022, it is clear that there is no running track, and there never will be a running track. Owners have still not been compensated for this false advertising and the high levies paid make no sense due to the lack of amenities. The pool is never maintained and thus cannot be used, there is no running track, the boom gates are not operational 24/7, and the list goes on. Overall: poor service, false advertising and I would not recommend anyone invest in any Galencia property
53 replies
54 months ago
Poor service, would not recommend
Shocking service. Constant breach in SLA with the network always being down and no customer support. They hardly respond to any emails / tickets created and the service received from the phone lines is just as bad. I would not recommend.
0 replies
56 months ago
Amazing
Very good food and service. I was particularly impressed with their Gatsby. Would definitely recommend.
0 replies
56 months ago
Overcharging for electricity
I used to pay around R 1000 a month for electricity, after the 15% tariff increase imposed I now found myself paying upwards of R 2200 a month. In addition, the average electricity consumption has jumped from 600-650 KWH per month to 850-900 KWH per month. This does not make sense as there has been no change in the usage of electrical appliances. I feel like I am being drastically overcharged and I am quite disappointed with Protea Metering as I have had no issues with them till now.
53 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
1 (9.090909090909092%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
5 (45.45454545454545%)