Michelle N

Vic Bay Apparel rolling in the money - common folk don't waste your cents

They had to audacity to say they don't need our business. Order placed was for more than a hundred items. We got quoted for a specific item in it's totality, paid and sent it to our clients. They were happy and we placed a second order, received the invoice and the amount per item increased - after a discussion as to the reason behind the sudden increase, we reluctantly paid the money as we need to keep our client happy. Our client then placed another order for the same item thru us. We place the order thru Vic Bay and they came back with yet another price increase on the item. After the same discussion as previously we AGAIN paid for the third order. As we felt there was nothing we could do at that moment. We left it there. A few days later we received an invoice for the item again! We queried the reasoning and they said, no the item wasn't included in the previous quote/invoice, even though the sample (the first order placed) total price included EVERYTHING. And in this they felt the need to inform us that there's nothing they can do and if we not happy we can get a refund as they don't need our business.