GW
Graydene W
Active since Aug 2019
2
Reviews
0
Industries
Reviews
2 reviews68 months ago
Misinformed
My grandfather passed away in July, after the funeral we went to settle his debt one of which was his Woolworth credit card @ cape gate branch we went back four times due to the person who assisted us on every account did not submit the death certificate and could not provide us with an email address as to where it needs to be sent to and constantly receiving phone calls in relation to payments that needs to be made this was a huge inconvenience for my grandmother and her worries regarding this account. We finally received proper assistance at the Tygervalley branch after a long struggle and constantly bring assured its been dealt with when in fact it hasnt
0 replies
81 months ago
Disappointment
I had the worst experience by blasters cape gate due to staff lack of customer relations. When I tried booking there space, I physically went there and the events planner sent someone to tell me she is busy as I feel she could have said to write down my details or give me a contact or email address then the second time I called on a Friday for the person to tell me they are to busy now call next week. Eventually I got hold of her then she said I sent my email late she don't look at emails after a certain time during the day, finally got the booking then to have a waiter with an attitude that was downgrading, wanting to place an order she says we should get done she has other people to serve and then while we eating want to talk to me about a page that's to do with the kids tags and just as my mother wants to look at it she grabs it and passes it over the table over my guests that's eating as well. Plain and simple no etiquette and had a better mood once we paid after her insisting on bringing the bill jeez let my little food settle. Highly disappointed at the service won't be returning
0 replies
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1 Star
2 (100%)