Millesa S

Most appalling service

Imvusa Trading is the worst company to do business with, I will never ever again and neither will I recommend any person to do any kind of business with them and the fact that a prestige bank like Nedbank helps to finance clients for them, it’s appalling. They lie all the time A job that should have taken 2 weeks or less ended up taking 3 months The concrete they threw ended up not being concrete they used more sand than cement the floor doesn’t look like concrete and the cement comes loose all the time, we ended up have a problem to lay vinyl laminated flooring over than because the entire floor was loose. It is a disaster that’s costing us more money, what a rip off. In the process of laying those floors they damaged my walls and broke my children’s cupboard which I complained about but to this day never received feedback. They come here one day without notifying us they coming bacause I complained and they just came in and ripped my furniture out of my home cuz they now wanted to complete the job in 1 day after we complained and ended up breaking by children’s cupboard, no apology nothing. If you call they tell lies and give all kinds of stories, their secretary Rabia is rude and speaks over you. The so called manager Munsoor is also not very accommodating and full of lies. They don’t call you, you have to call after them all the time, my sister inlaw had the same issues with them not knowing what we were experiencing with them and she has out her lawyer in their case because of their bad service. They use cheap material. They got their money upfront but I had to call after them every week to get them to come and complete a job, if their guys do come out they come 12 or 1 pm in the afternoon to come work for 2 or 3 hours then leave again and then they still takes breaks in between and smoke dagga on your property. It was honestly the worst experience me and my family has ever endured with a company.