Melody O'Neale

E&J Services Locksmiths

I contacted E&J Services to assist with a broken key in a lock. I was quoted a call out fee. Eddie arrived. I showed him the lock. He told me the repair would cost R2000 which I told him I do not have. He said he'd, "make a plan". Ten minutes later he called me and handed me keys saying that he'd completed the repair. he invoiced me from his car. The invoice for R1965. He didn't give me an option to pay the call out fee and just went ahead, after I'd told him the amount he had given me is not in my price range. When I contacted Jessica at the "office" she told me that they are just a call centre and have no control over the technician. I feel totally ********** and ****med.