BV
Bianka V
Active since Sep 2019
2
Reviews
0
Industries
Reviews
2 reviews65 months ago
Close your business!!!!
I wish I could rate I[KUHL-ER] a ZERO! I am VERY disappointed in Ikuhl-er. I placed an online order on 13 November 2020 and have not received my order or any updates as of today. It's almost a month later and my emails and calls goes unanswered. I contacted the director at nando@ikuhler.co.za AND sales@ikuhler.co.za I want a immidate refund. I will never recommend Ikuhl-er to anyone!!!
0 replies
80 months ago
Complete lack of customer service and relations. I would advice NO ONE to do business with Truworths. You will be treated like ****!
Even one star is too much for this company. Zero respect for their customers despite of the amount they spend. Their "service" is directly against the consumer law due to the empty promises. I am really so disappointed in Truworths. Usually they are my first choice of shopping because of the quality products, but their service is totally unacceptable. In the future I will reconsider shopping at them at all. Even online. Firstly I emailed a complaint on 24 Sep 2019, 12:27 in regards to a online order. This has not been resolved. Secondly, I was promised that my second online order would be delivered to me by Friday 27 September 2019. I also have proof of this email. Needless to say my order is still not deliver despite my extra charge that the order be delivered to my home address and me insuring that my order be delivered by 27 September as I needed the items by 28 September. The customer service could not resolve my issue and did not even try to assist me. The second issue have not been resolved despite my order of above R 4 000. Which I will cancel. I won't do business with a company that does not want to assist me. I am very disappointed in the staff, their attitude towards a customer and inability to even try to assist you. I will not be doing any business with them again and advise the public to reconsider.
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)