Nhlanha Z

DAY LIGHT ROBBERY BY KEY DELTA MOBENI DURBAN

I am a very sad and unhappy customer, After supporting Key Delta Mobeni for the past 4 years, they have dished a bucket of waste on my face... This is my story, I am working as an Electrical Contractor and on average I buy 5-6 pick up bakkies year depending on the business growth. I bought a used pick up bakkie on the 31st of August 2019, After paying for the vehicle I was told that at some point, the engine was changed on the vehicle-i was not happy with that because I believe I should have been told that information before hand. The vehicle stayed with the dealership for twenty days after paying for it, at some point when I complained-they then decided to lend me one of the their vehicles. On the 20th of September when I eventually took deliver, I drove the vehicle to Pretoria and did not reach my destination because the bakkie broke down, I first realised that something was wrong when the zircon stopped working. When I opened the vehicle there was an oil leak, belts were loose and alternator hanging... I the called the salesman, he indicated to me that because it was after hours he would call me during working hours on Monday, I had to be towed from Montrose to Pretoria at my own expense. At this point I decided to check oil level and there was a shortage of oil. The following Monday, I wrote to the salesman indicating, I needed to cancel this deal because: 1) I was not told the engine was changed on this vehicle and, 2) The vehicle was not mechanical sound (after the vehicle spent 20 days in their workshop failing the COR). Today, they call me for a meeting and indicated: 1) They will not be changing the vehicle and 2) They are not prepared to refund me. This leaves me with R175 000.00 WORTH OF LIABILITY. KINDLY ASSIST ME URGENTLY