Key Delta Mobeni
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Key Delta Mobeni
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Darren
1 reviews | Active since Jan 2020
6 May 2026, 13:57
Does a client really matter?
My vehicle has previously picked up an esp fault which on both occasions went away on its own. On the first incident I contacted the dealership from which I purchased the vehicle but was advised that I should not be too concerned as it has gone away. A month later the same fault was picked up again of which I took photos of the incident and then took the vehicle in and left the vehicle at the dealership for them to assess and diagnose the damages or possible faults of which I went back to collect the vehicle and was advised that it was a history fault that has been cleared. I am still uncertain of what a history fault is as I have purchased the vehicle brand new. The service advisor/manager from hoopers Suzuki told me that if I wanted a diagnostic test run that I would be liable for the cost should no fault be picked up and that I had nothing to worry about due to them clearing the history fault. On Sunday the 03/05/2026 I tried starting my vehicle after three days of being parked and it refused to start.On Monday the 04/05/2026 I contacted roadside assistance assuming that it possibly was the battery. The person that came out to assist informed me that it was not the battery and the vehicle would need to bee towed to the nearest dealership.My vehicle has been towed to the Suzuki in mobeni of which I am currently/supposedly being assisted by a lady by the name of geraldine who has informed me yesterday, after me making numerous calls to try and get a hold of her due to her not communicating with me at all, she informed me that there was an issue with their diagnostic machine and that she is not sure when the software would be installed so she cannot give me a turnaround time for the vehicle to be assessed. I have asked her if it was possible to lend me a courtesy vehicle as the immobility of the car is impacting my work which is directly putting a strain on me as I work in a sales environment.I have had this vehicle for just over three months and have already experienced three issues and the worse possible client service.
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Darren
1 reviews | Active since Jan 2020
6 May 2026, 13:57
Does a client really matter?
My vehicle has previously picked up an esp fault which on both occasions went away on its own. On the first incident I contacted the dealership from which I purchased the vehicle but was advised that I should not be too concerned as it has gone away. A month later the same fault was picked up again of which I took photos of the incident and then took the vehicle in and left the vehicle at the dealership for them to assess and diagnose the damages or possible faults of which I went back to collect the vehicle and was advised that it was a history fault that has been cleared. I am still uncertain of what a history fault is as I have purchased the vehicle brand new. The service advisor/manager from hoopers Suzuki told me that if I wanted a diagnostic test run that I would be liable for the cost should no fault be picked up and that I had nothing to worry about due to them clearing the history fault. On Sunday the 03/05/2026 I tried starting my vehicle after three days of being parked and it refused to start.On Monday the 04/05/2026 I contacted roadside assistance assuming that it possibly was the battery. The person that came out to assist informed me that it was not the battery and the vehicle would need to bee towed to the nearest dealership.My vehicle has been towed to the Suzuki in mobeni of which I am currently/supposedly being assisted by a lady by the name of geraldine who has informed me yesterday, after me making numerous calls to try and get a hold of her due to her not communicating with me at all, she informed me that there was an issue with their diagnostic machine and that she is not sure when the software would be installed so she cannot give me a turnaround time for the vehicle to be assessed. I have asked her if it was possible to lend me a courtesy vehicle as the immobility of the car is impacting my work which is directly putting a strain on me as I work in a sales environment.I have had this vehicle for just over three months and have already experienced three issues and the worse possible client service.
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Nkosinathi K
1 reviews | Active since Jan 2020
17 May 2024, 06:38
Worst service at Key Delta Isuzu Mobeni
I took my vehicle for service to Key Delta Isuzu at Mobeni. I received the worst service from the service advisor by the name of Reeshen, he was very arrogant and rude. He needs to be taught how to deal with customers. I will never take my vehicle there.
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Nkosinathi K
1 reviews | Active since Jan 2020
17 May 2024, 06:38
Worst service at Key Delta Isuzu Mobeni
I took my vehicle for service to Key Delta Isuzu at Mobeni. I received the worst service from the service advisor by the name of Reeshen, he was very arrogant and rude. He needs to be taught how to deal with customers. I will never take my vehicle there.
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ravi M
1 reviews | Active since Jan 2020
18 Nov 2019, 12:16
PATHETIC SERVICE FROM INCOMPETENT STAFF AT KEY DELTA
I am totally disgusted with the service that i am currently receiving from Key Delta Mobeni namely the arrogant Billy Bridge . In the year 2015 we purchased a brand new isuzu 250 kb fleetside from Key Delta Mobeni , after two years we started experiencing problems with the fuel reading on the cluster where it sometimes reads empty then reads four or five bars , initially when the fault was reported they called me in with the bakkie and checked the wires that goes to the tank ,after a few kilometres and a few emails and alot of phone calls eventually they issued me with a loan car and recalled the bakkie to have the cluster renewed bare in mind that its now 2019 and the vehicle has only done about thirty thousand kilometers in four years due to the gauge being faulty and being afraid of getting stuck with the vehicle .so after they changed the cluster the mileage started from zero again ,which doesn't tie up with service books etc ,after driving the vehicle for about sixty kilometers or so it reads faulty again , So after numerous phone calls and messages left for Billy Bridge he gets the call centre to call me and send me a letter stating that the vehicle needs to be driven for roughly 30 kilometers for the fuel to settle so that it reads correctly ,which in all my years of owning vehicles is bull**** . My question to you Key Delta is why don't you advise your customers before purchasing these vehicles . Also you had used my vehicle as a guinea *** yet you still cant resolve the issue , If there is some sane person from Key Delta that can assist me please do as these guys are trying to push me out of my warranty period which finishes off in Feb 2020 so that its now my issue . i Have spoken to Billy Bridge today who has advised me that he cannot assist me further and that i am more than welcome to post this on social media . Theo Andrew 0314034667
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ravi M
1 reviews | Active since Jan 2020
18 Nov 2019, 12:16
PATHETIC SERVICE FROM INCOMPETENT STAFF AT KEY DELTA
I am totally disgusted with the service that i am currently receiving from Key Delta Mobeni namely the arrogant Billy Bridge . In the year 2015 we purchased a brand new isuzu 250 kb fleetside from Key Delta Mobeni , after two years we started experiencing problems with the fuel reading on the cluster where it sometimes reads empty then reads four or five bars , initially when the fault was reported they called me in with the bakkie and checked the wires that goes to the tank ,after a few kilometres and a few emails and alot of phone calls eventually they issued me with a loan car and recalled the bakkie to have the cluster renewed bare in mind that its now 2019 and the vehicle has only done about thirty thousand kilometers in four years due to the gauge being faulty and being afraid of getting stuck with the vehicle .so after they changed the cluster the mileage started from zero again ,which doesn't tie up with service books etc ,after driving the vehicle for about sixty kilometers or so it reads faulty again , So after numerous phone calls and messages left for Billy Bridge he gets the call centre to call me and send me a letter stating that the vehicle needs to be driven for roughly 30 kilometers for the fuel to settle so that it reads correctly ,which in all my years of owning vehicles is bull**** . My question to you Key Delta is why don't you advise your customers before purchasing these vehicles . Also you had used my vehicle as a guinea *** yet you still cant resolve the issue , If there is some sane person from Key Delta that can assist me please do as these guys are trying to push me out of my warranty period which finishes off in Feb 2020 so that its now my issue . i Have spoken to Billy Bridge today who has advised me that he cannot assist me further and that i am more than welcome to post this on social media . Theo Andrew 0314034667
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Nhlanha Z
1 reviews | Active since Jan 2020
1 Oct 2019, 14:06
DAY LIGHT ROBBERY BY KEY DELTA MOBENI DURBAN
I am a very sad and unhappy customer, After supporting Key Delta Mobeni for the past 4 years, they have dished a bucket of waste on my face... This is my story, I am working as an Electrical Contractor and on average I buy 5-6 pick up bakkies year depending on the business growth. I bought a used pick up bakkie on the 31st of August 2019, After paying for the vehicle I was told that at some point, the engine was changed on the vehicle-i was not happy with that because I believe I should have been told that information before hand. The vehicle stayed with the dealership for twenty days after paying for it, at some point when I complained-they then decided to lend me one of the their vehicles. On the 20th of September when I eventually took deliver, I drove the vehicle to Pretoria and did not reach my destination because the bakkie broke down, I first realised that something was wrong when the zircon stopped working. When I opened the vehicle there was an oil leak, belts were loose and alternator hanging... I the called the salesman, he indicated to me that because it was after hours he would call me during working hours on Monday, I had to be towed from Montrose to Pretoria at my own expense. At this point I decided to check oil level and there was a shortage of oil. The following Monday, I wrote to the salesman indicating, I needed to cancel this deal because: 1) I was not told the engine was changed on this vehicle and, 2) The vehicle was not mechanical sound (after the vehicle spent 20 days in their workshop failing the COR). Today, they call me for a meeting and indicated: 1) They will not be changing the vehicle and 2) They are not prepared to refund me. This leaves me with R175 000.00 WORTH OF LIABILITY. KINDLY ASSIST ME URGENTLY
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Nhlanha Z
1 reviews | Active since Jan 2020
1 Oct 2019, 14:06
DAY LIGHT ROBBERY BY KEY DELTA MOBENI DURBAN
I am a very sad and unhappy customer, After supporting Key Delta Mobeni for the past 4 years, they have dished a bucket of waste on my face... This is my story, I am working as an Electrical Contractor and on average I buy 5-6 pick up bakkies year depending on the business growth. I bought a used pick up bakkie on the 31st of August 2019, After paying for the vehicle I was told that at some point, the engine was changed on the vehicle-i was not happy with that because I believe I should have been told that information before hand. The vehicle stayed with the dealership for twenty days after paying for it, at some point when I complained-they then decided to lend me one of the their vehicles. On the 20th of September when I eventually took deliver, I drove the vehicle to Pretoria and did not reach my destination because the bakkie broke down, I first realised that something was wrong when the zircon stopped working. When I opened the vehicle there was an oil leak, belts were loose and alternator hanging... I the called the salesman, he indicated to me that because it was after hours he would call me during working hours on Monday, I had to be towed from Montrose to Pretoria at my own expense. At this point I decided to check oil level and there was a shortage of oil. The following Monday, I wrote to the salesman indicating, I needed to cancel this deal because: 1) I was not told the engine was changed on this vehicle and, 2) The vehicle was not mechanical sound (after the vehicle spent 20 days in their workshop failing the COR). Today, they call me for a meeting and indicated: 1) They will not be changing the vehicle and 2) They are not prepared to refund me. This leaves me with R175 000.00 WORTH OF LIABILITY. KINDLY ASSIST ME URGENTLY
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Tony M
1 reviews | Active since Jan 2020
23 Aug 2019, 13:22
Disapointed with the outcome on a complaint lodged with Isuzu
I would like to bring to your attention with regret and disappointment my experience with the Service agents, Johnston’s Isuzu Kokstad, and Key Delta Mobeni who did the last two services to my Isuzu extended cab, Bakkie. (120,000 km and 135,000 km Service.) With regards to Key Delta Mobeni I collected my vehicle and on my way home, I noticed that the steering was shaking so I pulled over at Speedy Tyre and Exhaust in Amanzimtoti and to have them check the front wheel balancing, only to find out from them that the front left wheel nuts were loose. “That was problem no one.” Problem number two: Because of the extreme dusty conditions of the roads I drive almost every day, 95% on dirt roads and especially over the last few months. I am self-employed and work in construction in the rural areas. Because of the terrible dust, I thought it would be a good idea to ask them to change my air filter at 15000 km interval instead of the normal 30000 Km, which would have been for the next service unfortunately or should I say “very fortunately,” in my hast that morning I grabbed the wrong air filter from my garage, which Key delta did bring to my attention on collection of the vehicle. From Speedy tyre and exhaust, I drove home and proceeded to put the correct air filter in. When I removed the lid of the air filter, I noticed to my horror that the one round selector bracket clip was broken and the air filter was standing open at that end. I proceeded to lifted the lid and noticed that the air filter was still clean but the top of the lid was full of dust…… air takes the least path of resistance, obviously all this dirt was bypassing the filter and going straight through the turbo into the engine. I am totally lost for words, how could the Service agents not report this very serious damaged Air filter box, which has huge financial implications? To make matters worse, I do not know how long I have been driving like this?? I reported the matter to Isuzu customer complaints and after investigation, with Key Delta Mobeni I have been told that they can’t give me any concession or financial assistance with regards to repairing any damage that may be caused to the turbo or engine going forward. Amazing, as this was caused through their gross negligence?? They did however replace the air filter box at their cost. Isuzu Kokstad might have broken the box when they changed the filter and did not report it, we will never know, but Key Delta Mobeni did not report it either. “We as customers in faith, pay good money for services from the agents but will have to bear the cost for any repairs due to their incompetence or negligence. I am just glad my wheel did not come off, because I would probably have been told it was my fault for not checking my wheel nuts after the service and the cost to repair is my problem.”
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Tony M
1 reviews | Active since Jan 2020
23 Aug 2019, 13:22
Disapointed with the outcome on a complaint lodged with Isuzu
I would like to bring to your attention with regret and disappointment my experience with the Service agents, Johnston’s Isuzu Kokstad, and Key Delta Mobeni who did the last two services to my Isuzu extended cab, Bakkie. (120,000 km and 135,000 km Service.) With regards to Key Delta Mobeni I collected my vehicle and on my way home, I noticed that the steering was shaking so I pulled over at Speedy Tyre and Exhaust in Amanzimtoti and to have them check the front wheel balancing, only to find out from them that the front left wheel nuts were loose. “That was problem no one.” Problem number two: Because of the extreme dusty conditions of the roads I drive almost every day, 95% on dirt roads and especially over the last few months. I am self-employed and work in construction in the rural areas. Because of the terrible dust, I thought it would be a good idea to ask them to change my air filter at 15000 km interval instead of the normal 30000 Km, which would have been for the next service unfortunately or should I say “very fortunately,” in my hast that morning I grabbed the wrong air filter from my garage, which Key delta did bring to my attention on collection of the vehicle. From Speedy tyre and exhaust, I drove home and proceeded to put the correct air filter in. When I removed the lid of the air filter, I noticed to my horror that the one round selector bracket clip was broken and the air filter was standing open at that end. I proceeded to lifted the lid and noticed that the air filter was still clean but the top of the lid was full of dust…… air takes the least path of resistance, obviously all this dirt was bypassing the filter and going straight through the turbo into the engine. I am totally lost for words, how could the Service agents not report this very serious damaged Air filter box, which has huge financial implications? To make matters worse, I do not know how long I have been driving like this?? I reported the matter to Isuzu customer complaints and after investigation, with Key Delta Mobeni I have been told that they can’t give me any concession or financial assistance with regards to repairing any damage that may be caused to the turbo or engine going forward. Amazing, as this was caused through their gross negligence?? They did however replace the air filter box at their cost. Isuzu Kokstad might have broken the box when they changed the filter and did not report it, we will never know, but Key Delta Mobeni did not report it either. “We as customers in faith, pay good money for services from the agents but will have to bear the cost for any repairs due to their incompetence or negligence. I am just glad my wheel did not come off, because I would probably have been told it was my fault for not checking my wheel nuts after the service and the cost to repair is my problem.”
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