RM
ravi M
Active since Nov 2019
2
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Reviews
2 reviews80 months ago
PATHETIC RESPONSE FROM INCOMPETENT STAFF
I am totally disgusted with the service that i am currently receiving from Key Delta Mobeni namely the arrogant Billy Bridge . In the year 2015 we purchased a brand new isuzu 250 kb fleetside from Key Delta Mobeni , after two years we started experiencing problems with the fuel reading on the cluster where it sometimes reads empty then reads four or five bars , initially when the fault was reported they called me in with the bakkie and checked the wires that goes to the tank ,after a few kilometres and a few emails and alot of phone calls eventually they issued me with a loan car and recalled the bakkie to have the cluster renewed bare in mind that its now 2019 and the vehicle has only done about thirty thousand kilometers in four years due to the gauge being faulty and being afraid of getting stuck with the vehicle .so after they changed the cluster the mileage started from zero again ,which doesn't tie up with service books etc ,after driving the vehicle for about sixty kilometers or so it reads faulty again , So after numerous phone calls and messages left for Billy Bridge he gets the call centre to call me and send me a letter stating that the vehicle needs to be driven for roughly 30 kilometers for the fuel to settle so that it reads correctly ,which in all my years of owning vehicles is bull**** . My question to you Key Delta is why don't you advise your customers before purchasing these vehicles . Also you had used my vehicle as a guinea *** yet you still cant resolve the issue , If there is some sane person from Key Delta that can assist me please do as these guys are trying to push me out of my warranty period which finishes off in Feb 2020 so that its now my issue . i Have spoken to Billy Bridge today who has advised me that he cannot assist me further and that i am more than welcome to post this on social media . Theo Andrew **********
0 replies
80 months ago
PATHETIC SERVICE FROM INCOMPETENT STAFF AT KEY DELTA
I am totally disgusted with the service that i am currently receiving from Key Delta Mobeni namely the arrogant Billy Bridge . In the year 2015 we purchased a brand new isuzu 250 kb fleetside from Key Delta Mobeni , after two years we started experiencing problems with the fuel reading on the cluster where it sometimes reads empty then reads four or five bars , initially when the fault was reported they called me in with the bakkie and checked the wires that goes to the tank ,after a few kilometres and a few emails and alot of phone calls eventually they issued me with a loan car and recalled the bakkie to have the cluster renewed bare in mind that its now 2019 and the vehicle has only done about thirty thousand kilometers in four years due to the gauge being faulty and being afraid of getting stuck with the vehicle .so after they changed the cluster the mileage started from zero again ,which doesn't tie up with service books etc ,after driving the vehicle for about sixty kilometers or so it reads faulty again , So after numerous phone calls and messages left for Billy Bridge he gets the call centre to call me and send me a letter stating that the vehicle needs to be driven for roughly 30 kilometers for the fuel to settle so that it reads correctly ,which in all my years of owning vehicles is bull**** . My question to you Key Delta is why don't you advise your customers before purchasing these vehicles . Also you had used my vehicle as a guinea *** yet you still cant resolve the issue , If there is some sane person from Key Delta that can assist me please do as these guys are trying to push me out of my warranty period which finishes off in Feb 2020 so that its now my issue . i Have spoken to Billy Bridge today who has advised me that he cannot assist me further and that i am more than welcome to post this on social media . Theo Andrew 0314034667
0 replies
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1 Star
2 (100%)