Active since Oct 2019
Non payment and many excuses. Do not make us of this agency - they unfortunately book, don't pay, make promises and NEVER make good. They owe our Guesthouse in East London R30 000 + since 2019 and they use every excuse in the book not to pay. Irene never answers emails or calls and if you leave messages she doesn't come back to you. Totally unprofessional set up. We have opened a criminal case at the police and will peruse this with our Lawyers for collection.
Our refund forms were completed in May 2019. We were at first charged for an extra day as the pick up driver only booked the car back in the next day. It was corrected but now we are waiting for our refund. 4 months and several frustrating emails later we still have nothing. Very slow to respond to emails and requests. According to forms refund will take 7-10 working days.