Active since Oct 2019
The staff members I have dealt with at Flexiclub have always been very helpful and addressed any issues I have raised promptly.
We engaged Randburg Carports, represented by Andrew Brown, to build us a granny flat. Everything seemed wonderful; good design, friendly, helpful company with a can do attitude. We paid the 30% deposit as requested and the building started. Andrew told us he'd got his staff to work through the Christmas break, but that we'd need to pay up front for the stacking doors so he could order them. He subsequently asked for further payments: he'd miscalculated the deposit value and he needed additional funds to pay his staff. Needless to say, when we came home after the Christmas holidays, nothing had been done, and we had paid 85% of the contract price. Andrew had lots of excuses for why. Subsequently, we have been asking for approved plans, proof of his and the company's NHBRC membership, his ID number and an acceptable programme, to no avail. He has also avoided all of our attempts at a meeting, and most of our calls and messages. To date, nothing has been done and none of the requested information has been forthcoming. At our wits end, we have engaged attrorneys to try to get our money back (which was one of the options we offered him). Even after a 7 day notice of intent to sue, we have heard nothing. NHBRC have no record of the company or Andrew Brown - in fact they have had similar claims in the past, and also advised us that the company uses fraudulent company registration and VAT numbers. We are looking at other avenues available, including laying criminal charges at SAPS and SARS. I would never, ever suggest anyone use his or his company's services or recommend them to anyone else. In fact, if those who have had similar issues should seriously take the same steps as we have to get these rogues stopped from ever owning a business again!
On my way home from my session with Andriesa just now, I realised just how lucky I am to have found Pilates Dynamics, and Andriesa in particular. From an exercise level, starting Pilates is second only to finding my life’s passion as a scuba diver and instructor, both very late in life! I have experienced a number of instructors in the years I have been coming to the centre, all of whom have been excellent in different ways, but I have been blessed to have Andriesa as my instructor each time someone has left – she is patient, kind and understanding, and knows exactly what needs to be done to meet my specific requirements. I hope to now keep her as my permanent instructor… Pilates Dynamics has also been very flexible regarding my training sessions rescheduling. I am often away from home for work, and their ability to fit me in somewhere else to make up missed classes is amazing. Long may I continue my classes! Thank you so much for everything ladies!
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