SK
Stephan K
Active since Nov 2019
2
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0
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Reviews
2 reviews57 months ago
SARS Request of Suspension of unauthorised debit Order's
As per telephone conversation confirmed with Mrs Refilwe Mogashwa, Team Member from SARS debt Management Department this morning, Wildlife Security Consultants paid R6 000 towards our outstanding debt, yesterday the 28th of July 2021 as per arrangement from April 2021 this year. It was only in July that Mrs Mogashwa decided to decline our payment instalments arrangement to SARS, after we heard no answer from SARS in 3 months, we assumed our payment installment arrangement was accepted , while payments have been made to SARS monthly. Mrs Mogashwa authorised above the payment already made another unauthorised debit order on our business account, this is the second time, which resulted our bank balance to go into overdraft. No communication has been received giving us notice of a debit order and the amount to make preparations that our account does not go in overdraft or to decline your request to debit our account. Dispute has been logged with SARS Fraud department. Pending the investigation it is within our right as a taxpayer to request: In terms of the Tax Administration Act, 28 of 2011 (“the TAA”), whereby a taxpayer may request that a payment be suspended pending the lodging of a dispute. We have ask Mrs Mogashwa to forward our request to a Senior SARS official to re-consider, considering the strain that the economy is currently under as a result of the lockdown regulations imposed. We are in a position to do monthly instalments to SARS as agreed to the amount of R6000, until our debt is settled, but Mrs Mogashwa insists that she will carry on taking money from our business account, when she pleases. Unauthorised debit orders imposed is not in our budget and if this carries on, we will be forced into a position to have to retrench our staff members. The question arises as to how does Mrs Mogashwa know, when and what amount to debit from our bank account? I have information on other companies that do not submit any monthly returns or payments and they are not being penalties in any way nor does SARS ask them to submit their outstanding returns. Looking forward to hearing from you. Many Thanks Kindest Regards Mrs Refilwe Mogashwa contact details: 010 208 7638 Email: RMogashwa@sars.gov.za
0 replies
62 months ago
Poor Service
My wife and I were approached in a Game Store, Tyger valley Centre. Two people approached us , while we were buying paint for our house. Telling us they can provide a free demonstration by cleaning our carpets and a appointment was then schedule for 5 o' clock the afternoon. Then suddenly before 14h00 we got a phone to state that some-one will arrive to clean our carpets. We rushed back home to meet the person, on arrival the person packed out his cleaning machine equipment (Kirby) and we were told that this is a demonstration. Needless to say our carpet was not cleaned. A sample on the window, couch and mattress was demonstrated. Near the end of the demonstration, the offer was presented to purchase the machine at discounted price, only valid while the person was at our place. We felt obliged to accept the offer and was asked to pay a deposit to secure our purchase. Deposit was paid and then we were contacted by Robin van der Merwe from their accounts department requesting our bank statements to be able to process our application, not payslips. Proof of Bank statements were never communicated to us, otherwise we would never have gone through with the application. There is too much fraud going on. We declined sending our Bank Statements and asked for a refund of our deposit. It has now been more than a week and no refund has been received. Every time a request is made to email proof of payment, it is ignored and replied by Robin van der Merwe that the request has been send through to her accounts department and we need to wait 30 days. This is unacceptable and poor service. Why the need to keep your money if there was no product received or service rendered from their company? This is theft and I will keep the Company HIH Technologies (Pty) Ltd and the Director Mr Arendse Riduwaan liable if by Friday I don't receive my money back.
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