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Willoughby's Manager sets a poor example on how to treat customers

My husband and I who are both in the service industry, celebrated our 20th wedding anniversary on Tuesday 05 November 2019. He called the restaurant to make a booking a few days prior and was informed that they didn’t take bookings but that we could try pop in a little earlier to secure a good seat. We had visited the restaurant in December 2018 and really enjoyed our meal. We therefore decided( regardless of the great list of restaurant options in the V&A Waterfront) that we would have dinner at Willougby’s. On our arrival we were delighted to see that there were 3 booths open and proceeded to sit down only to be informed that the booths were reserved for 5 people and not 3 ,we informed the waiter that it was our anniversary and that it was a special occasion ...a few seconds later a rather irritated man with a bun on his head reiterated that this was a table for 5 and we were only 3 ,I was taken aback as there was no que and there were 2 extra booths open for seating. The Manager, Clint, projected a negative and irritated demeanor. Both his tone, body language and delivery was shocking ... Poor customer service drives customers away and has a negative impact that ripples throughout a business. The least he could have done was congratulate us ... at no point did he apologise that we could not sit at said table. He commented that it was our choice if we wanted to leave. Never the less we were keen to enjoy sushi so decided that we’d opt for a table outside. We didn’t expect any special treatment but common decency goes a long way which is something your manager severely lacks. This was supposed to be a magic evening ..pity that one individual, a manager no less, has so little tact.